Sylvan Small Animal Pet Hotel

10 mins from M6 Jcn 13, South Stafford

Tel: 07766056551
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About our Small Pet Boarding

We board: RabbitsGuinea PigsBirdsReptilesHamsters, Mice etc.

My name is Kate and I may be able to help.

I have kept animals my whole life and started out with fish keeping as a child (both pond and aquarium). I then kept tree frogs and lizards as a teenager until I was allowed my first dog. I've kept rabbits, gerbils and mice as pets before studying for my Biology degree and spending two years studying small animal care whilst working in a pet and aquatics store. I currently have four fish, five hens and two indoor cats (but I don't board cats or dogs).

I understand the needs of the more unusual pets and over the years I have struggled to find people to look after them whilst I've been ill or on vacation.

Having decided to leave the corporate world where I was the National Business Development Manager for a travel company, I started the Sylvan small animal pet hotel in our family home to assist with the boarding of all small pets from Stafford and the surrounding areas, whether they be, furry, feathered or have scales!


Based on the edge of Stafford in the small rural hamlet of Coppenhall, I offer flexible indoor "rooms" in our purpose built facility for guinea pigs and rabbits (from dwarfs to giants).

There are various accommodation options to suit most budgets; and I have a large cage suitable for up to 7 rats or 2 chinchilla or 2 degus.

Additionally, my "bring your own cage" arrangement allows me to look after all other small critters such as reptiles including snakes, spiders, tortoises, birds etc. for just £5/night.

I have also a large woodland hen house and run for chickens if required.

Long term boarding is available on request with discounted monthly rates up depending on the animal and the circumstances.


Chickens are accommodated in giant 8ftx5ft runs and Rabbits and Guinea Pigs have access to outdoor runs depending on the weather and individual situation.

Health & Hygiene:

The Sylvan Pet Hotel will administer all medications at no additional cost. All medications should be provided by the owner and clearly labeled with the medication name, pet’s name, dosage, and administration schedule.

Small Pet Boarding Prices

First class pet accommodation whilst you're away. *Pricing for most accommodations is per enclosure and not per pet and we run a loyalty scheme.

Prices can be found on our website at or via our Facebook page at

Other Services

Top quality eco-friendly bedding and various hay varieties are available to purchase through our gift shop at the hotel.

Boarding Facility Images

Reviews from Our Guests

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I was happy with how well my guinea pigs and gerbils were looked after. They settled quickly on the day they returned home, when it can sometimes take days for pets to settle after their boarding experience. This shows how they were content with their Sylvan Small Animal Pet Hotel experience. Lovely photos were taken of them when they stayed. I purchased them all at a very reasonable price. I would certainly recommend The Sylvan Small Animal Pet Hotel.

5 From Carla Burrows on

My second visit to the Sylvan Pet Hotel , always a nice welcome from Kate the owner, a lovely setting and my cockatiel was well looked after and cared for.

5 From Barbara Healy on

Our four guinea pig boars had a nine day holiday at the Sylvan Pet Hotel just last week. I cannot overemphasise how impressed we were with the whole experience. Kate was well organised in anticipation of their arrival, had great accommodation for them and made the whole experience easy and reassuring. Their stay was complicated by Hamish developing an infection which Kate spotted quickly and had assessed by the local vets, keeping us informed as she did so. We really felt that we (or the pigs) were given a first class service and I cannot recommend the Sylvan Hotel highly enough.

5 From James Rockett on

Bo has been for several stays and she is looked after so well, it's a terrific peace of mind. She goes out on the run if it's nice weather and fed perfectly, I would highly recommend Kate's special place.

5 From Sallyann Shaw on

I am so glad that I found the Sylvan Pet Hotel. Kate is very kind and has been brilliant from booking up to Coco's last day on holiday. Communication has been great and we could not fault the service. We will certainly be booking up again! Can't recommend enough! Thank you Kate.

5 From Emma on

Amazing lady looked after our rabbit for a week he has a lovely time and she updated photos regularly on Facebook and at the end brought all the photos she taken definitely recommend and definitely will use again thank you so much

5 From Jemma Pendrey on

Our rabbit Willow was very well cared for during his recent three-week stay at the Sylvan Pet Hotel. Kate responded to emails very quickly and was very efficient. Would definitely recommend.

5 From Sarah Burgess on

Absolutely amazing service! We have used the Sylvan pet hotel twice this summer and couldn't recommend them enough. You can tell how much Kate cares for the animals and the picture updates are lovely. Would recommend to anyone.

5 From Kirsty on

Excellent standards of care to my three guinea pigs - always welcoming and understanding of pets needs - very accommodating - long term visitors to Kate's business always pleased with the conditions and the care that is given to my guinea pigs, guinea pigs are returned safely and happy without problems. Wouldn't go anywhere else - fantastic service

5 From Scarlet Dowell on

We always take our guinea pigs to Sylvan. It's so clean and just a lovely place for them to visit. They're always well looked after and the pens are well maintained and spacious.

5 From Jason on

Wouldn't take my Parrot anywhere else! Spotless, beautiful surroundings and Kate is really good at keeping you informed on how your pet is getting on! Had a lovely email with all of Rio's pictures during his stay! You don't need to look anywhere else!!

5 From Carlea doody-winzer on

We have just collected our 2 bunnies, Theo and Georgia, after their second stay at the Sylvan Small Animal Pet Hotel. They stayed in their own Alpine Chalet with plenty of space to play, and we were able to keep up with them and their fellow guests as Kate posted some lovely pictures on facebook. The online booking process and the pick-up and drop-off arrangements were very professional, and we were able to enjoy our own holiday because we were totally confident that Theo and Georgia were happy, comfortable and being looked after with the same care we give them. We will certainly be booking them in again.

5 From Sarah Preston on

From our first enquiry Kate's communication has been excellent, and our notoriously grumpy boarder bunny has just returned from a week's stay at Sylvan. The entire process from booking to drop off & collection has been excellent and our rabbit has clearly had a great experience. We'll definitely be returning.

5 From Matt on

Sylvan worked wonders bonding our two bunnies Amber and Vesper. The pair were chalk and cheese before. Kate was great, keeping us upto date and offering advice on how to develop the bond when they got home. Highly recommended.

5 From Chris on

Our baby guinea pigs Nibbles and Tibbles have just spent a week at Sylvan Pet Hotel. It was our first time using the service and we were impressed by Kate's professionalism, friendliness and the superb facilities in a beautiful setting. We loved seeing the photos and updates on Facebook! Would highly recommend.

5 From Joanna Ahmed on

Dusty & Delilah have had the time of their lives on Holiday. Kate has looked after them so well & kept us regularly up to date while we were away. We couldn't recommend The Sylvan Small Animal Pet Hotel enough! Dusty & Delilah will definitely be returning for their next holiday.

5 From Robert Matthews on

Cannot thank these guys enough !! So happy with the bond my girls have! They were both so stubborn and it wouldn't have been possible if they hadn't come here !! It was 1000000% worth the 2 hour drive 👏🏻🥺🥰

5 From Olivia on

Thank you so much, Kate, for looking after my four piggies at the hotel while I was away. They came back so lively and happy, I could tell they'd had the best time with you! I loved seeing the photos of them having a great time - it helped so much when I was missing them! I will definitely be bringing them back - it was so nice to not have to worry about them and knowing that they were in a little home away from home. :) Couldn't recommend a better place for your small pets to stay! x

5 From Faith Stoddard on

Would never go anywhere else, I have never left my bunnies before, unfortunately I lost two last year and since then I would never let me new bunnies leave my site, even having a camera in there shed. Filling out all the bunnies details eg vets etc when booking and agreeing to emergency care put my mind at ease. The bunnies seemed so comfortable and happy, they will be back when I'm on my next holiday!

5 From Codie Frost on

This is the second time our rabbit has been The care and attention to her is fantastic and we dont have to worry while we are away, I wouldn't go anywhere else

5 From Sallyann Shaw on

Our Tortoises Samson & Delilah once again had an amazing stay at the Sylvan Pet hotel during September 2020. Highly recommended boarding service for your small pets. Kate is like a modern day Doctor Doolittle, she is so passionate and caring about all her boarders which gives you great piece of mind whilst your away on holiday, with regular photo updates of your pet what more could anyone wish for.

5 From Ann Jauncey on

Dennis has stayed with Kate at Sylvan small animal pet hotel quite a few times and he absolutely loves it. He comes home chilled and relaxed like he's been on a spa weekend. Kate is amazing with him and as an added bonus she even takes photos so we can see what he's been up to on his holidays. We wouldn't send Dennis anywhere else.

5 From Leanne on

This was our first time booking with Sylvan Pet Hotel, our Lionhead Rabbit was looked after with care and great attention. She came home happy and looked fantastic. The communication with Kate was superb and we had updates and photos while she was there. I would highly recommended then for boarding small pets and have already booked for our next holiday.

5 From Sallyann Shaw on

Kate is extremely knowledgeable, professional and takes amazing care of our boys. The regular updates and photos on facebook provide great reassurance and its clear to see that our rats are having a great holiday too! We wouldn't take them anywhere else- many thanks once again Kate. Very best wishes from Tracy and Ronnie xxx

5 From Tracy Price on

Highly recommended boarding service. The love and expert care which Kate so obviously displays for your treasured pet is truly outstanding. Fantastic 5* safe, clean and comfortable lodgings, everything your pet could want and more. We have already booked our two bunnies in for another holiday at the Sylvan Small Animal Pet Hotel and wouldn't use anywhere else.

5 From Deb Daniel on

We have used Sylvan several times. Kate is a fantastic lady who takes wonderful care of all our rats like they were her own

5 From David Elsmere-Whitney on

Highly recommended boarding service. The love and expert care which Kate so obviously displays for your treasured pet is truly outstanding. Fantastic 5* safe, clean and comfortable lodgings, everything your pet could want and more. We have already booked our two bunnies in for another holiday at the Sylvan Small Animal Pet Hotel and wouldn't use anywhere else.

5 From Deb Daniel on

Kate is very professional and clearly loves looking after her guests. Her attention to detail is amazing and our boys came back after their 2 week stay very relaxed and very well fed! We will definitely be using Sylvan small pet hotel again.

5 From Tracy Price on

Our rabbit enjoyed her stay, Kate was lovely to deal with, and the photos uploaded were really welcomed. Would definitely recommend and use again :)

5 From Nicola on

From the first phone call to the collection of my rabbits, the service was perfect. Kate is very friendly and knowledgeable and my mind was put at rest knowing my rabbits would receive excellent care and attention when I was away. Regular photo updates were so good to see. Facilites are top class and my rabbits returned happy. Definitely using Sylvan small animal pet hotel again. Thank you.

5 From Jenny on

This was the 2nd time we have used Sylvan Pet Hotel. I would highly recommend Kate and the clean, modern and beautiful holiday homes she provides for all the small animals she cares for as if they were her own. Brilliant pricing too.. Will only ever use Kate for our smaller pets!

5 From Carla Lewis on

Absolutely incredible would recommend 100% the guineas were well looked after and cared for. They had a fabulous clean cage and plenty of hay and veggies not to mention lots of love whilst on holiday at The Sylvan Small Animal Pet Hotel they were looked after by Kate as if they were her own piggies they look forward to their third holiday and plenty more for the future to come

5 From Toni Dowell on

This is the 1st time I have used Sylvan Pet Hotel and I wouldn't let my Green Cheek Conure stay anywhere else. Kate was very kind and showed us around the hotel prior to our parrots stay over, which instantly put me at ease. Everywhere is very clean and finished to a high standard. Kate puts photos and videos of your pet on her Facebook page (if you wish) so you can see that they have settled in. The location is easy to get to and so pretty, its like your pets are on holiday themselves! Thank you for taking care of Nova. We will be back!!!

5 From Lydia Burton on

We took our hamster jingle to stay with Kate and were delighted with the experience. Kate is friendly and professional and is clearly passionate about animals. The accommodation was excellent and the gardens where outdoor pets stay was beautiful. We have no hesitation recommending Kate and will certainly be taking jingle there for another holiday in the future. Thanks Kate!

5 From Michelle Bell on

Our 4 chickens spent 6 nights at pet hotel. The accomodation was fantastic. Kate really knew all about keeping hens. The chickens were well looked after and we were not worried about leaving them at all. We had to add an extra night for the chickens. This wasn't a problem to Kate she was able to accommodate this for us. We would highly recommend the Sylvan pet hotel and we shall certainly use them again.

5 From Clare Downing on

I have boarded my two guinea pigs at the Sylvan small animal pet hotel. The accommodation is excellent in beautiful indoor hutches in a temperature controlled space. My piggies absolutely loved the hay and daily veggies that were included in the price. As agreed, photos of my pets were posted on Facebook during our holiday which my daughter really appreciated as she wanted to know how they were. Very straightforward to book, happy to allow viewings prior to booking and lovely to deal with. Highly recommended.

5 From Philippa Bevan on

Kate was able to fit my bunny, Billy, in at very short notice and I am so pleased that she did. I was more than happy to leave him with her. He was given wonderfully large accommodation and was very well looked after. I have no hesitation in recommending Kate and Sylvan Pet Hotel.

5 From Jude Whitmore on

The perfect holiday destination for your family pet! Its reassuring to know that while you are away your pet is getting more than just its basic requirements. As all pet lovers know, pets are a part of the family and it's not easy leaving them behind or finding somewhere you can trust to take care of them whilst you're away. When we first met Kate as she guided us around around the Sylvan Pet Hotel, we knew with her knowledge and amazing set up that our rabbits would be in safe hands! Even while we were away, with regular communication and updates from Kate, we knew our rabbits were having a stress free and pampered time. We could also tell that Kate was being attentive to our pets by how quickly she sussed out Bella & Timmy's personalities and needs. I have to say that Bella & Timmy were both glad to get back home to their Wibbety Mansion but Timmy, as much as he missed his Dad (favouritism I know...) would have enjoyed staying with Kate a bit longer! We highly recommend the Sylvan Pet Hotel because it's a safe and caring place for your pets to enjoy a break while you have yours.

5 From Paul T Pearce on

We would highly recommend The Sylvan Animal Pet Hotel. Total peace of mind knowing your pets are in safe hands, loved and cared for by an amazing lady, Kate.

5 From Ann & Kev Jauncey on

This was the first time Cedric and Nev, our two lineolated parakeets, boarded with Kate at The Sylvan Small Animal Pet Hotel. Communication with Kate was excellent from the onset. We found her to be very friendly knowledgeable and caring. She looked after our birds im'peck'ably 🐦🐦😉well, regularly keeping us informed regarding their diet wellbeing and general mischievous behaviour 😆 While on our holiday we very much enjoyed viewing the posts on Facebook accompanied by Kate's humorous comments. Thank you Kate for an absolute first class service. We will definitely use Sylvan Pet Hotel for future booking.

5 From Olaf Albers on

Very lovely lady and very lovely set up. My hamster, Valenka, was very well looked after, she'll be back!

5 From Jess on

We would highly recommend Sylvan Pet Hotel. Our pets recent visit there gave us total peace of mind knowing that they was in very safe hands and received the very best of care whilst we was away on holiday.

5 From Ann & Kevin Jauncey on

Fantastic home from home boarding for all pets my two conures and love bird have been so well cared for thank you so much Kate 😁👍 highly recommended to all. Would not hesitate to book again 🦜🦜🦜ðŸ'™ Harley Sanchez and poppy say thank you too xxx

5 From Julie stoney on

highly recommend. looked after Olly(budgie) very well. will use again.

5 From jean on

Fantastic pet boarding service! Kate has recently looked after my two tortoises whilst I've been on holiday and the care provided to them has been superb. Lovely facilities, really professional environment but a very friendly service...including updates on Facebook during my holiday. Kate is extremely knowledgeable and passionate about animals and I would highly recommend The Sylvan Small Animal Pet Hotel.

5 From Kay Murfin on

Will be using again. Looked after our gecko very well

5 From Eleanor Parrish on

Amazing location, fantastic service - wow! This is not your average boarding service, it's clear Kate loves animals and goes above and beyond to ensure it's a home from home environment. Nothing too much trouble and extra bonus the kids loved the updates on Facebook whilst we were away! Thank you Kate 😊

5 From Rachel Oliver on

Holly Mae & Rosie Mae , our two Netherland Dwarf bunnies, enjoyed their stay with Kate. Regular updates on Sylvan Small Pet Hotel's Facebook page, which my daughter enjoyed looking at each day of our holiday to look at updates about her bunnies. The pet limo was an added bonus.

5 From Alison B on

Jinx has had a fantastic 17 days at the pet hotel. He absolutely loves it and aside of fantastic accommodation Kate really looks after our furry friends as if they were her own. Can't recommend enough.

5 From Tiffeny Morris on

I can recommend Kate for her friendly service and for the care provided to our green cheeked Conure Bobby on a recent stay at the Sylvan Small Animal Pet Hotel, a happy well cared for bird ! Thanks Kate

5 From Sarah on

Highly recommend! My two pigs were given great space inside and time outside, great set up! caring, very clean and professional. Will be back 😀

5 From Adela on

Absolutely perfect! Professional, caring, spotlessly clean and in a beautiful setting. Thank you so much for looking after Comet for us and for the lovely updates.

5 From Bonnie Mudd on

Kate at Sylvan Small Animal Pet Hotel has been a delight before, during and after our three rabbits, George, Grace and Hudson, stayed with her. Kate really knows her stuff when it comes to rabbits, and as we were away for more than a night, we decided our bunnies deserved a holiday rather than someone popping to the house to feed them. The set up Kate has for all small animals is incredible, she caters for both indoor and outdoor rabbits which we were very pleased about as our rabbits are indoor pets and that is very important to us. The price for 6 nights didn't break the bank by any means, payment and contracts were easy, and the care that our 3 babies had was incredible. The Facebook posts and photos of them have been a delight to see as we missed them as soon as they were gone! Drop of and pick up was simple and easy, and Kate was very understandable when it came to times of drop off and pick up. Our 3 furbabies have settled right back in at home and seem so happy after having their little holiday. We cannot thank Kate enough for the 5 star care that she took of them, so our little trio will be back soon for another break. I have never felt so at ease about someone else looking after our pets, and only being away for one night at a time before, I thought I would be worried sick but I was 100% sure that Kate would do an excellent job of keeping our high maintenance fur babies happy and she has certainly done that. Thank you so much Kate!

5 From Sophie Seward and Ryan Croucher on

Excellent caring service, I have just boarded my 2 hens, Florence and Jamima, they had a wonderful time and were well looked after by Kate. I would highly recommend the Sylvan Small Animal Pet Hotel.

5 From Michala Pilbeam on

The Sylvan Pet Hotel is absolutely wonderful my Guinea-Pigs and Lovebirds were very well looked after I had updates photos and videos on Facebook I would recommend to anyone looking for small animal care while on holiday. The Limo service is great.

5 From sheila Ashbourne on

Delighted to have found this very professionally run pet hotel. It was super easy to book our rabbit in; he stayed in a lovely big spotless hutch; enjoyed his tasty greens daily and definitely benefitted from the opportunity to run around in one of the outdoor runs. Would recommend to anyone as a safe and cosy place to house their pets for a little holiday. Thanks so much x

5 From Anna Ward on

Fantastic bunny boarding! Excellent facilities and every single effort is made to make the environment consistent to home. Kate is an animal lover which makes a huge difference and I don't think my bunny wanted to come home! I would highly recommend

5 From Tiffen on

Can’t recommend Kate and The Sylvan Small Animal Pet Hotel enough. Brilliant facilities and we were able to stay updated with how the bunnies were getting on through Kate’s lovely Facebook posts 🐰

5 From Emily Daley on

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Note: Map only shows approximate location.


Just 10 mins from Jcn13 of the M6 at South Stafford in the village of Coppenhall. Convenient yet very quiet, rural location surrounded by farming community.

Open Hours

Monday-Saturday 08:00-11:00 and 15:00-18:00 by appointment only. CLOSED Sundays.

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