I am very passionate and attentive to my pets so I put the same quality of care in the pets I look after. Pets are kept in a warm, safe, clean and peaceful environment. Are handled on a daily basis, and will get all-round attention they need.
Small pets should be brought and kept in their own cages so that they settle in an environment known to them providing security and reducing anxiety. Additional two and three tier Ferplast cages are kept. Hutches are provided. I offer a bespoke PET SITTING service to those who prefer to keep their animals at home visits are based upon the requirement of the owner.
If a pet requires a ball or open environment to run around in that is available. 2 hours+ open running space for nocturnal and daytime animals or in the ball. Depending on the owners preference.
Health & Hygiene:
Small animal (hamster) cages are cleaned/disinfected weekly. Hutches are cleaned and disinfected with pet safe products daily with fresh bedding and straw. I only keep a limited number of pets as this allows more time to be spent with the animal. Fresh fruit/veg given every day.Meat: scrambled or boiled egg, plain chicken, meal worms. Rice or pasta. A variety of nuts: brazil, hazel depending on what is safe for your pet. Pets own main food is preferred on a daily basis. PLEASE NOTE: I DO NOT TAKE IN SICK OR INJURED PETS. If signs of sickness is shown on the day of drop-off boarding will be refused. Therefore owners must check their pets prior to boarding. Rabbit vaccines must be up to date to stop spread of myxomatosis & RHD-2. I will ask for proof.
Small Pet Boarding Prices
Syrians £7 Roborovski, mice, dwarf £5 Single: Gerbils, Degus, Rat's £8 Single: rabbits & guinea pigs £10 Sharing: rabbits, Degus & guinea pigs £15 Cat sitting: £10 day/night 1hour visit max number of cat's is 5. Pet sitting: £10 day/night. Cash only. Paid upfront or into bank. PLEASE NOTE 50% deposit required for advance bookings for pet-sitting or boarding non-refundable.
Grooming available. Large and small exercise balls (bring your own for your pet) available. Rabbit/Guinea Pig run avaliable. Transport to pick and drop pets. HOME SERVICES OFFERED: CAT SITTING AVALIABLE & PET SITTING. Video/photo updates twice a week of your pet.
The service provided was good with plenty of room for the rabbit to run and play for the duration. As other rabbits were there he was in good company and well take care of .. would use again for sure
From Patrick on
We have used Ruby's Rodent Retreats on two occasions, purely because our regular pet-on-boarders had no spaces. Our pair of Netherland Dwarfs were well-looked after. Although we found the hutch comparatively smaller, the outdoor rabbit run was wider. We were disappointed with a few things this time around, hence the rating.
1. Ruby isn't very flexible with the drop times and/or the pick-up times. We had already mentioned to her that we would pick up our bunnies by 7:00 p.m. but we were still rushed only because she had found some other work around that time (earlier the reason she gave us was she wanted to spend family time after 7:00), I was made to feel very unwelcome during the pick-up by her and her partner even though I was there by 7:00 ish
2. It was good to have regular video and photo updates of our pets, but one of the videos was in really bad taste, she and her partner sounded really amused when the pets indulged in humping which is very common really even if the pets are neutered! Its a shame that animal on-boarders would find humping so funny !!
We are grateful that our pets were well looked after, but I don't think we would use her services again !
From YOUKNOWWHO on
We have been using Ruby's Rodent Retreats to come to our house and look after our cats for us for over a year now. We have found the service and the way she cares for the cats to be of the highest order. Regular updates are always provided. We would highly recommend it
From Gary Olivier on
I canâ€™t recommend Ruby and Alanâ€™s care enough. My large house rabbit Ripley was treated as their own and allowed to roam around the house - described as a silent dog he looked right at home when I came to pick him up. My girls were given photo updates so could see all the other animals he was befriending. He is definitely being booked in next time we go away.
From Hal on
Very accommodating to our needs, excellent service! Will be using again for sure
From Michael Jones on
If I could give more than 5 stars I would! My daughters 2 degus have been looked after by Ruby on 3 different occasions now and I couldn't be happier with the home from home she provides. Ruby and Alan are so passionate about animals and it shows in the attention they receive on a daily basis whilst staying on holiday with them. I love the video and photo updates and I really think that the degus are tamer and more friendly with us because of the expert handing and calm atmosphere that Ruby provides! And Alan is a degu whisperer!!! I cannot recommend Ruby's Rodent Retreat more highly and Silvie and Snowdrop have never stayed anywhere else where they have been in better hands. Thank you so much for looking after them so well.
From Helen on
My bunnies Brian and Ponyo have been to Ruby's Retreat on quite a few occasions now and they have always been looked after fantastically ! I love the video updates that Ruby sends and Brian even got a birthday cake on his birthday ! The accommodation is spacious for them both and they have always been made very welcome with lots of tasty healthy treats! Highly recommended ðŸ‘
From Ali Hills on
Ruby and Alan were so welcoming. Having been the first time I was leaving Pepper for the weekend, they made it comfortable and put my mind at rest. Daily updates were appreciated, and Pepper enjoyed her stay too! Would definitely recommend anyone to use their services. A home away from home for your treasured pets.
From CZB on
I can not recommend Rubyâ€™s Rodent Retreat highly enough. Timmy our lone Degu has just boarded there for the past week. The care and dedication of Ruby and her family are exceptional. I think Timmy has been at the Ritz equivalent of the Degu world!! Please use you will not be disappointed ðŸ˜€ðŸ˜€
From Cheryll Cain on
After a road accident my cat suffered a broken pelvis and required 6 weeks cage rest. As I work and couldn't be with my cat during the day, I used Ruby's rodent retreat's sitting service to give my cat some company during the boring days locked in a cage. Each day I came home, The cage and litter tray had been cleaned And water changed plus she had been played with as her toys were with her in the cage. They look after your pets as if they were their own, I think probably better than I could. I can completely recommend them for the love and attention they give .
From Alan on
My hamster was look after really well by Ruby's Rodent Retreat. I will use her services again. Brilliant!!!! Professional service and lovely environment.