Nibbles and Custard Pet Services

Burwell Village

Tel: 07503290273
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About our Small Pet Boarding

We board: RabbitsGuinea PigsReptilesHamsters, Mice etc.

Bespoke Pet Care Service based in Burwell, Cambridgeshire. Village based pet care delivered to you by an experienced and passionate animal carer. Over 12 years experience of working with animals. Custom tailored to your requirements! No animal is too big or too small or though we do draw a line at sharks and crocodiles!

Prices range depending on the animal's and job required so please do message with your enquires to discuss your pets needs first. We work with all animal types including reptiles and insects (we're not screamish!).

Here at Nibbles and Custard we pride ourselves on being a bespoke pet care service offering loads of flexible options, depending on your pets needs. These include our most popular services of one daily house visit, twice daily house visit or personalized boarding for your small pets. What makes us different? Well, most standard pet boarders or kennels lack the personal touch and don’t have the time to really stop and spend time with your pets. But we pride ourselves on giving allocated time to your pet each day which includes plenty of play time. The majority of commercial pet care tends to only focus on cats and dogs- but here, not only can we cater for kitty’s right up to ponies but we specialize in all small furies! Small furies are often over looked or considered very easy to care for-they are in fact complex animals that require an understanding and experienced level of care. We also cover care for reptiles, birds, fish and pretty much any small creature in need of our services.

Services in a nut shell:
-House calls for all animal types within the local area
-Holiday home from home Care for all small pets including reptiles (boarding).
-Doggy day care (no boarding or dog walking options I'm afraid).

We often hear from clients how their cats or small animal gets very stressed going to a kennel or boarder- this can lead to illness and unnecessary anxiety, this is why we focus on house care- bringing the care your pet needs to them, rather than them coming to us! With a background in working with small pets and hedgehogs, i am more then comfortable in handling medication, including injections and able to monitor and care for any pets with chronic health problems and daily med requirements.


Discussed with client. flexible options.


discussed with each client.

Health & Hygiene:

will discuss with all clients. rabbits must be vaccinated.

Small Pet Boarding Prices

please contact us to discuss as prices vary depending on pet type and length of care needed.

Other Services

House visits for all pet types and boarding for small pets only. custom tailored care. small amount of doggy day care available too.

Boarding Facility Images

Reviews from Our Guests

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Saffra did an excellent Job of looking after my bunny Bramble. This is the first time I have used Nibbles & Custard and definitely won't be the last. Definitely five stars Thank you for caring for my bunny so well and for passing on your knowledge on rabbit care Jenny

5 From Jenny Juggins on

Absolutely perfect in every way! We were apprehensive about leaving our two cats for the first time other than kennels but wanted a service provider who could offer them the same care at home, causing no distress. I was recommended Nibbles and Custard and the service was perfect throughout. From the first home visit to discuss our pets needs, cleaning, routines, feeding, to the actual time we were away all was smooth and we felt confident the cats were being well looked after. We even got picture updates, the house was kept clean and tidy (when our monkeys made a mess) and they didn't seem to be phased with our return which was a plus. Very happy pets and very happy owners. We will 100% be using them for all our family holidays

5 From Victoria Smith on

My two guinea pigs were looked after brilliantly by Nibbles & Custard Pet Services. One of my piggies has additional needs, and Saffra was able to make sure that all the supplements and monitoring he needed was in hand and I didn't have to worry about him. It was so reassuring to get little updates. The boys give her service 5 stars and so do I!

5 From Rachel on

Saffy looked after my cat Hope and my bunny Fefi whilst we were away on holiday. Saffy administered important medication to my cat twice daily and was confident doing so. Both bunny and cat were very well looked after and I felt content that they were receiving the best care in our absence. It is hard to find a rabbit savvy person like Saffy, who understands correct rabbit welfare and husbandry, so I had no doubt that Fefi was in good hands if anything abnormal was to arise. We received daily updates and photos which were very much appreciated. I would highly recommend Saffy for all your pet care needs if you are planning to go away and will definitely be using this service again in the future. Thank you so much 😊

5 From Amber Vale on

Nibbles and Custard Pet Services took very good care of our guinea pigs while we were on holiday. Saffra is clearly organised and very knowledgeable and gave excellent care. We loved getting the daily photos she sent. Will definitely be using the service again.

5 From Helen on

Thank you Saffra for giving our piggies amazing care while we were away. Having only recently rescued them I was nervous about someone looking after them. Saffra completely put us at ease and she was very caring and knowledgeable and sent us regular updates which we really appreciated. I would 100% recommend her.

5 From Beverley on

This was the first time (but definitely not the last!) that Saffra cared for our two piggles. She was so pleasant and helpful, flexible to our pets' needs and really understands and loves animals! She went above and beyond in terms of exceptional service. Thank you!

5 From Sarah on

Would definitely recommend Nibbles and Custard pet services. Our two guinea pigs were really happy and well looked-after, with great communication beforehand about their needs and routines, and frequent updates whilst we were away which were really reassuring. Saffra definitely went the extra mile in terms of caring for the piggies.

5 From Kay on

Incredibly helpful and friendly, sent me pictures every other day so I new my guinea pigs were well and I could always see that they were being kept extremely clean and very happy! Couldn't be more satisfied!

5 From Coco on

I met Saffra a couple of times and both I was satisfied with the help she gave me. She came to meet my cat Tokyo before her very first attendance and they immediately bonded really well! She was happy to follow the instructions I gave her and spend some time with him. I also have gerbils, and Saffra was never bothered to look after them. I appreciated the daily updates every time she was coming to look after my furry friends. Her prices are convenient compared to the market in Cambridgeshire and she is definitely a good recommendation!

5 From Luca Bellomo on

First time using nibbles custard very impressed with the personal service supplied for our rabbit George will most definately use again and would highly recommended

5 From Gary on

I am so pleased to have found Saffra! She visits our dogs regularly when we are at work, making a fuss of them, having a play and letting them out in the garden. They took to Saffra straight away and we were impressed with her caring approach and knowledgeability. She is also very reliable, which means a lot to us. Saffra looked after our guinea pigs while we were on holiday and again, we were very happy with the conscientious, professional service we received. We really felt the piggies were being giving lots of attention and getting TLC from Saffra - we will definitely be asking her to look after them for us in the future. Highly recommended.

5 From Annie Neild on

I have used this service for the past two summers. My two rats are always cared for in a highly professional manner. I would highly recommend and never hesitate to use Nibbles and Custard for any pet care I needed.

5 From Maria MacIntosh on

I would definitely recommend Nibbles and Custard Pet Services, Saffra provided excellent care of my tortoise,Mr T, whilst I was away for 2 weeks she's knowledgeable, professional and personable and really cares for the animals she looks after. I will certainly be using Saffra to look after Mr t every time I'm away in the future. Thank you Saffra.

5 From Paul Hooper on

A lovely professional service, from making an enquiry to a home visit a quick response. Notes were made about my fussy animals (1 cat, 2 chickens) All the right questions were asked. My pets were beautifully looked after. I have already booked again. Thank you for a lovely 5⭐⭐⭐⭐⭐ service.

5 From Sara Abraham on

Saffra was amazingly kind and agreed last minute to visit our ragdoll cat for a few days as she unexpectedly needed antibiotics twice a day. Saffra was brilliant, wasn't phased by the medication, which made me feel confident to go away, and sent me pictures and updates to let me know our ragdoll was doing great. Highly recommended.

5 From Samantha Bramley on

Our rabbits have just returned happy and healthy from Custard and Nibbles. She was very knowledgeable about rabbits which put my mind at rest. I will definitely use it again.

5 From Nina May Rogers on

Really excellent service. We were on holiday for over 3 weeks and everything was handled brilliantly while we were away. Good communication and proactive approach in suggesting things that could be done. Highly recommended.

5 From Mark Gibson on

Saffra looked after our two house cats, visiting every day while we were away. She took wonderful care of them and sent us daily messages and pictures to put our minds at rest that they were happy and healthy. We will definitely use her services again and it's one less thing to worry about knowing our pets are in her care

5 From D C on

Great professional service. Saffra did a visit beforehand which was very reassuring as she was friendly and attentive to detail. Fantastic communication before and throughout the holiday. Sent regular pictures. Cats very well cared for and happy on our return.

5 From Shanaz on

Would really recommend Nibbles and Custard - very professional and a great help!

5 From Hatty on

Amazing pet service we have used several times and our chickens and guinea pigs have been very well cared for. We found the the regular text updates very reassuring and loved coming home to find happy pets.

5 From Cara on

I've used Nibbles and Custard for my cats and fish twice and I have super happy with their service. My cats and fish have been well taken care of and my plants were also watered daily! My mind was at ease that my pets and the house were in good and capable hands and it seems like my cats also like the sitter as they come out to her. Thanks very much for your help!

5 From Lexy on

Saffra was amazing and reassuring looking after my 2 pet rabbits. Plenty of space and and attention. I received photos every other day and could see how settled my rabbits were, thank you :) I would definitely recommend.

5 From Steph on

Saffra was amazingly kind and agreed last minute to visit our ragdoll cat for a few days as she unexpectedly needed antibiotics twice a day. Saffra was brilliant, wasn't phased by the medication, which made me feel confident to go away, and sent me pictures and updates to let me know our ragdoll was doing great. Highly recommended.

5 From Samantha Bramley on

Thanks so much for looking after our cats so well. Saffra is friendly, listened to our needs & is very reliable. She popped in before we went away and messaged whilst we were away which both helped with knowing that our cats would be well looked after. Definitely recommend. Thank you!

5 From C Russell on

Very professional service, good communication, highly recommended!

5 From Luis on

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Note: Map only shows approximate location.


Based half way between Cambridge and Ely, 10 min drive from Newmarket. Covers Cambridgeshire and Suffolk. House visits to: Burwell, Swaffhams, Fordham, lode, bottisham and exning only. Boarding available for small pets.

Open Hours

enquires via facebook page or call number to discuss your pets needs.

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