The Great Catsby Cat Hotel LTD

My cat, Pandora has been staying at The Great Catsby for approx 3 years and she loves it. Jenny, the owner is absolutely fantastic, she is so professional and caring and spoils all the cats in her care. I was so nervous the first time I left Pandora but, I needn't have been, she settled straight away and the daily updates from Jenny showed how happy, content and pampered Pandora was. The location of The Great Catsby is perfect with easy access to the motorway network but, also tucked away in a lovely, picturesque place. The only issue I have with Pandora going to the Great Catsby is that when I go to collect her she doesn't want to come home!! Pandora definitely thinks a stay at “Auntie Jenny's” is way better than being at home and I love the fact I can go away without worrying or stressing over how Pandora is, I know she is being treated like a Princess. The picture of Pandy on this review was taken during her recent stay at The Great Catsby; it says it all really.

From Carla Malley on 28/12/2022

Excellent accommodation, and Jenny is a caring and very helpful host.

From Mark on 29/11/2022

We have a very nervous indoor rescue cat, and when we drop her off at The Great Catsby she always settles in immediately. Jenny takes such good care of her as if she were her own, and myself and my husband feel completely at ease knowing she's getting the attention she needs and isn't being overwhelmed with noise/ multiple people. The daily updates are fantastic, as usually our holidays revolve around "I wonder how our cats doing", so it's amazing knowing she's spent the day playing and having cuddles. We wouldn't look elsewhere for another cattery again.

From Jess on 10/10/2022

My cats Silly and Billy stayed with Jenny for 3 weeks and the care and love they received was beyond excellent. The Great Catsby is super clean, modern and has flat screen TV's, climbing shelves and runways for the cats to enjoy. Each room has a balcony overlooking a pond which delighted my cats and each day I got a daily update from Jenny which included photos and a description of what they had been doing and how they were. A huge selection of food is on offer and Jenny makes sure the instructions left by the owners are followed to the letter. I wouldn't hesitate to recommend The Great Catsby to anyone looking for a safe, reliable, loving cattery.

From Helen Griffin on 14/09/2022

My cat George has just been to the Great Catsby Cat Hotel. I have been so impressed by the wonderful care he has received there and the daily photos and updates. He has returned home and is straight back in his usual routine, no signs of stress which hasn't always been the case when we have left him at other places in the past. I can thoroughly recommend this cattery to anyone.

From Lynne on 23/05/2022

First time using a cattery and can't recommend The Great Catsby highly enough, we looked forward to the daily updates and both cats had a fantastic time. We will definitely be using Jenny again in the near future.

From Craig Ellison on 21/05/2022

Absolutely the best place ever, exceptional services, perfect for my cat to have a relaxing vaCATion. Happy cat, happy owner. Highly recommended.

From Jill Bent on 04/05/2022

I just came back home with Bala and he could not be better! I was a little bit scared to let him in a cattery but Jenny made it so easy, she kept me posted of Bala everyday, the room is big and has a little viewing spot where Bala spent a lot of time! I totally recommend The Great Catsby to anyone looking for a cattery! My cat could not have been more well cared.

From Juliana Hoyos García on 11/04/2022

I just came back home with Bala and he could not be better! I was a little bit scared to let him in a cattery but Jenny made it so easy, she kept me posted of Bala everyday, the room is big and has a little viewing spot where Bala spent a lot of time! I totally recommend The Great Catsby to anyone looking for a cattery! My cat could not have been more well cared.

From Juliana Hoyos García on 09/04/2022

Thank you Jenny for looking after our cat Olive. Your services are amazing and I will be forever grateful for putting me at ease during olives stay. We will definitely be back.

From Jade on 30/03/2022

My cat had been going to The Great Catsby for a few years now and it has always been exemplary. Last year our cat was having breathing problems while she was at the Cattery. Jenny went above and beyond to care for her and contact our vet etc, keeping us informed as we journeyed home. Our cat is 17 and despite her health problems due to her age she still goes to The Great Catsby and loves her visits ! Jenny goes above and beyond to care for her and the other cats. The Cattery is always Warm, spotlessly clean and each room is of the highest spec catering for a cats every need, luxury ! Thank you Jenny, again for making Jess' stay so relaxing and stress free for her.

From Carolyn keating on 22/02/2022

There is literally nowhere else I would send my Salem. He absolutely loves visiting Jenny at the Great Catsby. The attention she gives to Salem and all the cats in her care are what put me at ease when I go away. The facilities at the Great Catsby are second to none and I 100% recommend using Jenny and her business. Thank you Jenny, Salem loved his recent visit. ðŸ'–

From Siobhain Hannon on 15/02/2022

We would not send our cats anywhere else. Jenny has looked after Mia and Austin since they were small and she ensures they are extremely well looked after during their stay. We always look forward to seeing the daily updates in the evening. We highly recommend The Great Catsby Cat Hotel to all our cat friends.

From Richard Northrop on 05/02/2022

My cats Rocky + Rambo have been staying with Jenny for the past few years and I wouldn't send them anywhere else! They are always happy and she gives them 100% attention (which they love) We get daily updates and pictures which is very reassuring for us. Book early and avoid disappointment.

From Adele Gambles on 30/10/2021

My cat, Radley, has stayed at the Great Catsby many times and he loves it. Jenny looks after him as if he was her own pussycat. I would never take my precious boy anywhere else. Make sure you book in good time, as it is often very busy.

From Denise Bridge on 17/10/2021

My cats Mimi and Sasha are extremely well looked after at The Great Catsby I want to know when humans can stay They have everything they need and more Jenny is very professional and a cat woman I Highly recommend The Great Catsby

From Maggie Taylor Peet on 30/08/2021

Brilliant service, Jenny really gets to know the cats and spends time getting to know their little quirks. We will definitely be returning. Thanks Jenny for looking after Bonnie do well. X

From Alison on 18/08/2021

I think it's safe to say that Ivy enjoyed her holiday at the Great Catsby! We honestly can't speak highly enough of Jenny and all that she does for the cats. We have absolutely loved getting the daily updates and have felt completely at ease and happy throughout our holiday knowing that Ivy was safe. She has settled right back in at home which I think just proves how stress free her time at the cat hotel has been. Thanks again to Jenny!🧡And for anyone looking for an amazing cat hotel.. The Great Catsby is the one to go to! 🐾🐱🧡

From Amy Bolton on 14/08/2021

Teddy just loves his time at the cattery. Thr first visit he was very nervous but Jenny got him comfortable very quickly and in the end he didn't want to leave! now on his third visit had no problem and happily relaxed straight away before I had even left him. Jenny looks after him so well, he always comes back so happy. It's great to be able to relax whilst I'm away knowing he is in such good hands and having a little holiday too.

From Amy Nisbet on 14/08/2021

This is truly an exceptional cattery. I have been using the Great Catsby for the past 4 years and it never fails to surpass all expectations. During a recent stay there my elderly cat Jess had breathing problems. Jenny immediately contacted us, reassured us with videos of Jess and later took her to our vet. Jess has been diagnosed with a tumour on her lungs but she's hanging on! Jenny went above and beyond in her care and genuine love for Jess and for this I will ever be grateful. Since then Jess has been back and treated like a princess with tuna to disguise her meds and ice cubes in her water during this hot weather! As soon as we put her in the car she starts purring as she knows she's off to the Great Catsby to be loved and spoilt! Thank you Jenny,

From Carolyn keating on 25/07/2021

Boston is a rescue cat who can be very nervous. He was with Jenny for 3 nights and was absolutely fine. I cannot recommend The Great Catsby enough - lots of space and lots for the cats to do, clean and beautifully equipped, and attention second to none from Jenny. This is certainly the best cattery I have ever used and would thoroughly recommend to anyone who wants to know that their feline family member is looked after whilst they are away.

From Sally Rimmer on 12/07/2021

This was Martha's first stay and she hadn't been to a cattery for a long time. She loved it, we were kept informed at all times with some really lovely photos. I felt reasured at all times that she was in safe hands. Jenny was brilliant and is a genuine lover of cats, we will be more than happy for Martha to stay again in the future. Thank you.

From Angie Cunningham on 04/07/2021

First time booking at this fabulous cat hotel last month. Peaceful garden setting, all rooms with windows and balconies for fresh air and watching the wildlife. The rooms are clean and spacious and all have an activity wall and lots of places for napping. Really appreciated the daily updates and photos from the lovely owner, Jenny. Molly isn't a fan of other cats so the room design was perfect for her. Persuading her to leave at the end of the week was not easy, she was so chilled and contented, which is always a good sign. We have already re-booked for our next holiday! 😻

From Ali on 28/06/2021

Orla has stayed here a few times now and is very well looked after by Jenny. We get pictures and updates every day so we can be assured she is safe and well. Jenny takes notes on her care and habits and checks with us if she has any concerns whatsoever. We feel very happy to leave her at The Great Catsby, knowing she will get cuddles and company and the very best of care. Thank you Jenny cx

From Carol Ebenezer on 22/06/2021

This was the first time the girls had stopped with Jenny at The Great Catsby and from the daily photos and updates you get I would have no hesitation in letting Jenny care for Ice and Flo again. Our rating for cattery is how keen your furbaby is to come home, our girls were as chilled as they could be and got up to greet us like they would as if you had just come in from shopping. At 15 they have one or two little niggles, it was absolutely no trouble to Jenny to give them their meds daily. Anyone thinking of leaving their furbaby with Jenny I cant imagine you would find a better cat nanny for your little one.

From Debbie Sale on 20/06/2021

I had my 2 cats stay with Jenny for 4 days, and it was the first time they'd ever been in a cattery. I was very nervous but Jenny completely understood my concerns and put me at ease. The daily updates where great, and I was so relieved to see both cats settling in and enjoying their stay. Would 100% use again....I wouldn't put them anywhere else!!!

From Nicola on 24/05/2021

This was the first time leaving our kitten Aries - we got her in December and she is a house cat so has never left our side in 6 months! Although we were nervous to leave her I can not recommend Jenny and The Great Catsby Hotel enough! Jenny was fantastic and so was the cattery - Im pretty sure Aries didn't want to leave. Everything was catered for: the room was fabulous, there was an ipad playing birds and wildlife, a little catio, beds and scratching posts and a complete little kitty assault course on the wall for those babies who love to climb. We received updates and photos everyday of Aries and even received a goody bag of treats and toys when Aries left. It is truly a luxury little holiday for cats and cant wait to book in again! Thankyou so much!! X

From Paige Denny on 04/05/2021

I cannot recommend Jenny highly enough to look after your cats. We have booked with Jenny several times now and everyday our girls are away Jenny sends a lovely message and photographs that really put you at ease that our little princess are healthy and happy. The rooms are of fantastic size with high beds, a bridge and scratch posts. A lovely feature is an outside balcony area where your cat can get some fresh and look at the fish in the pond below. There is also an iPad showing bird programmes that our girls love.

From Sarah Louise Hulme on 23/03/2021

Pandora has stayed with Jenny at the Great Catsby several times; she loves it there and I love knowing that she is safe and cared for by the best. Jenny is amazing and most definitely treats the cats in her care as if they were her own. Pandora gets totally spoilt and treated like the Princess she is!! Jenny sends an update every day, which is great and so welcome as I hate being away from Pandy. I've tried other catteries before finding the Great Catsby and whilst they cared for Pandy, it was very much a business. When you leave your furbabies with Jenny is like leaving them with a friend or family member, totally trust Pandy in Jenny's care and would not want to leave her anywhere else. I literally can not recommend The Great Catsby enough.

From Carla on 29/12/2020

I had to leave my 2 Bengal kittens here very last minute and was worried about leaving them for the first time. I didn't have to worry about a thing! Their room was amazing and Jenny was lovely, sending daily updates really made me feel better. They loved it! So happy I have found somewhere they can go and enjoy.

From Kate on 16/11/2020

Amazing, luxurious, boutique cat hotel. I think our cat had a better holiday than we did! Jenny was amazing with Rambo giving him loads of care and attention and he loved the awesome accomodation and facilities. We got an update every day with photos so we could see what he was up to whilst we were away. Your cat is in perfect hands at The Great Catsby and probably won't want to come home!

From Bryan Critchley on 19/09/2020

Jenny is absolutely wonderful and I wouldn't go anywhere else now. She thinks of everything from calming oils to biodegradable cat litter. She was really accommodating to my uncertain circumstances at the time of a stressful house move. You get sent regular updates with photos and a description of how the cats are doing. Our cats have managed really well what would normally have been a very stressful transition moving homes, and a large part of that is down to the great care they got at The Great Catsby. I always recommend to friends and family xx

From Emma Ashcroft on 06/09/2020

Our cat Bear has just had his first stay with Jenny at The Great Catsby. I really didn't want to go away and leave him and was very apprehensive. After visiting this establishment first I was very impressed. I know Bear was well looked after and pampered. Daily photos are great. ( I shouldn't be giving these compliments because it will leave less availability for me when I need Bear to board ) but they are very well deserved compliments indeed.

From Cath Close on 28/07/2020

Always excellent. My 2 cats have stayed on several occasions. They are always happy and very well looked after. Jenny is really helpful and accommodating. I have no hesitation in highly recommending the cattery.

From Elaine Fielding on 15/03/2020

The Greatcatsby is great! Always feel that our cat ,Suzie, is REALLY cared for and loved whenever we are away. Jenny is really VERY helpful and goes out of her way to help in ANY way that she can. You cannot get a better place to leave your pet.

From Stan Higginson on 06/03/2020

We have been using Catsby now for two years and the level of service from Jenny is fantastic. Our cat has always returned home very happy and no stress which makes us happy also. Millie loves the treats bag Jenny gives her. Highly recommend Cattery Mark Whalley

From Mark Whalley on 12/01/2020

We've used this cat hotel ('cattery' doesn't do it justice!) several times in 2018. Emmy-Lou loves it, and the clever layout that gives her exercise as well as stimulation and sense of being safe. Jenny is a true cat-lover who goes to great lengths to make all her guests feel at home - spending time with them, and getting to know them. We strongly recommend this four-star cat hotel.

From Mike Marsh on 03/01/2020

Wow! where do I start. Jenny and The Great Catsby are totally amazing. I hate leaving my furbaby, but having now found this fab place, I'll never worry again. Pandora has clearly loved her stay over Christmas; she's been spoilt and loves her very own stocking and the goodies. The daily updates from Jenny are so lovely to get, I looked forward to the updates and seeing her pictures, particularly of her with her new friend. When I went to collect Pandy today she clearly didn't want to leave and got herself on one of the high shelves and didn't want to move! Jenny is such a lovely person and you can tell from the minute you meet her how committed and passionate she is about all the cats in her care. I would never want to use anywhere else now and would definitely recommend to everyone. Thank you so very much for taking such good care of my baby girl, which in turned meant I too had a lovely, worry free holiday. Thank you; you're the best!

From Carla Malley on 29/12/2019

I could not have found a better place to leave my cats Angel and Romeo.Jenny is a wonderful caring person and a genuine cat lover.She gives her guests a 100% love and attention making sure the cats in her care are completely settled and happy giving them lots of cuddles and attention.The rooms are spacious with lots of activities so your cats don't get bored.Also there is a balcony for them to sit on which looks at a pond and garden area and lovely comfortable beds to sleep in. The daily emails and photos Jenny sends are an added bonus reassuring you that your cats are settled and happy. 10/10

From June kyte on 05/10/2019

This is the 2nd time ive left my 2 cats rocky and rambo with jenny, they absolutely love it at the great catsby hotel (not sure they actually want to come home!) The rooms are spacious and has everything they need, even a balcony with a lovley view. Jenny sends daily updates and photos which is very reassuring when your leaving your pets. I would 100% recommend the great catsby hotel

From Adele Gambles on 28/07/2019

My 3 house cats spent 5 days with Jenny. The room was brilliant with plenty to keep them interested (I love the TV!). The daily updates and photos were excellent and it was good to know that they had settled in and were being well looked after. It is really good to find somewhere that you don't feel guilty about leaving your babies and I will certainly be using the Great Catsby again.

From Christine on 04/07/2019

My 2 cats just had a 2 week stay at the Great Catsby I feel lucky to have found such a lovely cattery. They are so well looked after, pampered and loved by the owner. Each day I received photos of my cats looking happy and relaxed. I feel they have been safe and very well looked after. They even came home with goody bags. An excellent cattery.

From Elaine on 23/06/2019

I was so worried about leaving my cat whilst I went away on holiday but Jenny was absolutely wonderful. I received an email update on Willow every day, with photos and I could see that she was settling in, exploring her room and generally having a great time being spoiled and loved. I now have peace of mind that if ever I do have to go away, that Willow has a place she can go to where she will be safe and given the best possible care and attention there is - and that's absolutely priceless. Thank you so much, Jenny! xx

From Dawn on 31/03/2019

Thank you Jenny once again for looking after Heidi, its so good to know she is being looked after so well and the updates are always so reassuring.

From Deborah on 20/01/2019

Cannot thank Jenny enough for her excellent care she provided for Luna. It was her first time there, and I will always board her there from now on. We looked forward to the daily pictures and text to see what she'd been up to! It definitely made us relax knowing she was settled. Luna came back a happy and confident cat. Thank you ! 🐱

From Lisa Wibberley on 20/01/2019

This was the first time using The Catsby Hotel. Jenny was very professional and my cat was very happy here. ZOOTY came home much happier. Accommodation was purrfect and I loved seeing pictures of my cat each day. I won't go anywhere else now

From Elaine Pickett on 19/12/2018

I found this Cattery after struggling with others and I wouldn't go anywhere else now, I actually changed holiday dates because it was closed. He stayed for a week this time but he loved it! He settled straight in and was rolling round in catnip by the evening. Jenny caters to each cat and likes to know their habits so she can keep them happy as the owner would. He loves his little balcony to watch the birds and the pond life. Jenny send pictures and updates daily so I've never had to worry how he's doing which I think is lovely! And a little gift bag to take home full of cat toys and treats, Jenny really does go above and beyond!

From Vicki on 17/12/2018

The only place i will ever choose.. third time and it won’t be the last. Absolutely can’t fault the service Jenny provides. I know that he’s safe and more importantly enjoys it so much, he doesn’t want to leave 😺. Highly recommended.

From Jill Bent on 22/10/2018

Lovely place. Cats well cared for .will be going back again.

From Scotland on 04/07/2018

My 2 cats have stayed more than once here and the facilities are outstanding. The rooms are spacious, warm and spotlessly clean and the activity wall is fantastic. I love the balcony and so do the cats. The attention to detail is amazing and the daily updates allow me to see how happy and contented my cats are during their stay which is priceless. Having used other standard catteries previously I am so happy that my cats can now stay in a 5 star hotel

From Sylvia Wright on 15/01/2018

I was one of the hotels first customers and what a surprise and amazement it was to view it. My cats adored it and been there since and will be going in the near future. Everything is super clean,lots of varieties eg. Food,toys,play area. Loads of attention from Jenny and family. Can’t say a 5 star more like a 10 star. I wish them all the best with new customers and don’t hesitate to go it’s amazing

From Dawn Bishop on 14/01/2018