Ashtead Pet Boarding

85 Berry Meade
KT21 1SF

Tel: 07789601202
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About our Small Pet Boarding

We board: RabbitsGuinea PigsBirdsHamsters, Mice etc.

If you are planning a weekend break or a family holiday look no further than APB for unbeatable care for your small pets! Or if you need help with dog walking or sitting we may be able to help too! Give us a call today or visit our website for more information

Contact Carolyn on 07789 601202

All bunnies visiting us from January 2017 will need to have received the new RHD2 vaccine as well as the annual Myxomatosis/VHD1 vaccine. More info on our website.
All your pets’ individual needs will be catered for wherever possible and we will provide grazing and exercise where we can. Competitive rates!

We have two dogs of our own and offer dog walking alongside our small pet business. We give your dog the length of walk you request - collection & drop off are not included in the timescale.

Here at APB we believe we provide unbeatable care and attention – TLC is given for free!

We are always here to offer support in choosing, caring and enjoying these wonderful little furries – so don’t hesitate!

APB also accept some guinea pigs for rehoming and often have adult and baby guinea pigs for sale, sometimes with a hutch, bowl and bottle etc. It's always worth asking us if we have or know of animals needing a new home. We will also assist in bonding a pair if you are in the unhappy position of having a lonely guinea who needs a new friend.

Just ask!


We provide a range of different sized hutches and runs to meet the individual needs of your rabbits and guinea pigs both indoors and outdoors. The 'Bunny Mansion' is a secure, walk-in area - great for mischievous bunnies who need plenty of space to run around, dig and play! We also have a range of purpose built runs to suit guinea pigs and tortoises. Smaller caged animals are cared for in their own cages. All hutches are secured in mesh enclosures or wooden sheds. We now have the new "Ark", a heated, air-conditioned and insulated cabin to care for indoor/house bunnies and guineas. Small caged furries and indoor tortoises are also housed in the new Ark.


At APB we believe in enriching the daily routine of all the animals who stay with us and therefore regularly put pets out in our outdoor runs in suitable weather. Smaller animals will be allowed some free time too - always at the discretion of you, the owner.
Our dog walking service caters for one or maybe two dogs at a time. Your dog will be treated like one of our own with walks in the nearby Surrey countryside.

Health & Hygiene:

Ashtead Pet Boarding is a busy, thriving establishment with many different animals and their owners coming and going throughout the year. Whilst we will take every precaution to ensure the safety & well being of your pet(s) and our own, they are boarded here at the owner's risk.
Pets must be in good health and fully vaccinated where appropriate. All rabbits must have up-to-date vaccinations against Viral Haemorrhagic Disease (RVHD1) and Myxomatosis at least 3 weeks prior to their visit. From January 2017 all rabbits will also need to be vaccinated against RVHD2 on a 6 monthly basis. Certificates will need to be seen on arrival.
APB reserves the right to refuse a pet if it is deemed too ill or if it could possibly cause sickness or injury to other animals on the premises.
Veterinary treatment will be sought from our Vet unless there is a medical reason why the pet should be taken to a Vet of your choosing
The owner is liable for all veterinary fees and associated costs (eg fuel etc)
On-going minor treatments will be undertaken at the owner's request so long as prior notice has been given and agreement has been made. There will be an additional cost for this service.
APB undertake to maintain a clean and healthy environment for all the animals in their care.

Rabbits should be vaccinated a minimum of 3 weeks prior to their stay and must have both the annual Myxomatosis/VHD1 vaccine and the new VHD2 vaccine Vets recommend that the VHD2 vaccine is given every 6 months for rabbits in boarding establishments. We will require to see certificates at drop off.
Any pet should have a minimum of 2 weeks recovery time following an operation or procedure of any sort before boarding and ongoing treatment will be continued at cost at the discretion of APB.

While in our care we will always seek veterinary advice if an animal becomes unwell and liaise with you, the owner in this situation. All costs of medical treatment fall to the owner.

All hutches and regularly used areas are disinfected after use. Hutches are cleaned out daily and the bedding left to air if the bunnies are out to play. Food bowls and water bottles are scrubbed clean between occupants and all waste food is removed from the hutch. We supply only top quality food stuffs and bedding. All fresh produce is kept in the fridge and dry food in air tight containers.

Small Pet Boarding Prices




GUINEA PIG X 1 £7.00



Dog Walking £12.00 per hour & £6.00 per additional dog from the same family.

All other enquiries - please ask!

We accept cash or bank transfer (please ask for details) as means of payment and this should be paid in full at the start of the residency. Please refer to our website for terms & conditions including cancellation fees.

Other Services

We offer claw clipping and fur trimming for guinea pigs at £3.00 per animal during their stay

We undertake to ensure any animal in our care receives veterinary care if it becomes necessary. Costs are met by the owner.

Continuation of ongoing minor treatments will be carried out at cost.

Boarding Facility Images

Reviews from Our Guests

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Carolyn is amazing at look after our guinea pigs when we go away and I feel totally comfortable leaving them in such safe hands. She has also recently helped us with advice and finding new Guinea pigs when one of ours died recently and we are incredibly grateful for her help and support.

5 From Sam on

I cannot recommend Carolyn enough. I have adopted a Guinea pig from her and she has also been so kind in providing advice. Although I have not boarded my pigs and buns with her....... YET, I would not hesitate to as I have had a tour of the 'hotel' and more importantly she clearly loves all the animals in her care just as much as the owners do!

5 From Tracey on

We took our beautiful piggies to Carolyn to be rehomed as sadly we couldn't keep them. Carolyn contacted me through an advert as she noticed we were giving them away and advised us of the dangers of doing this (they could be used to feed snakes!) - she offered to rehome our piggies or keep them if need be. She was kind and very understanding. We could not believe how wonderful the accommodation was for all her animals and we could tell that she would really care for them. Everything was so clean and Carolyn sent pictures showing us how happy they were and made sure they were eating what they liked and had what they needed. They were rehomed really quickly to keep a single piggie company but only after a trial period. WeI would thoroughly recommend Carolyn's for a boarding or for advice regarding rehoming and feel really relieved that she contacted us..

5 From Claire, Summer and Theo on

Our two young guinea pigs went to stay at Ashtead Pet Boarding over the summer- it was like taking them to a five star hotel! They had comfortable, clean hutches in purpose built indoor housing, with outdoor runs in the garden. Ashtead Pet Boarding is an extremely well run boarding facility, and Caz is so knowledgeable about the care of these animals. I would have no hesitation in recommending wholeheartedly. It is a wonderful environment for a pet, and whilst away we were able to enjoy our holiday, confident the guinea pigs were being cared for in a lovely environment by Caz who shows genuine care for these pets.

5 From Katie Pandha on

We've just returned from our holidays and picked up our guinea pig from Caz. The care she gives is second to none and we'd 100% recommend her! From booking to delivery through being away to pick up it has all been so easy and stress free. Thank you!!

5 From Roz van Roijen on

Carolyn did an amazing job looking after my two beloved guinea pigs (Mo and Suki)! Mo has special dietary requirements and needed medication and any detail no matter how big or small was taken care of by Carolyn! Mo, who recently got a little skinny even put some weight back on and Carolyn was very quick to respond to my emails and even picked up additional medication for Mo when needed. Both guineas looked really happy when I picked them up, I think they were actually sad their holidays were over. I could have not asked for a more knowledgeable and caring pet boarding so will definitely use Ashtead Pet Boarding in the future.

5 From Sabine Weber on

I picked up our two boy guinea pigs today from Ashtead Pet boarding.They have stayed there twice now. I would not go anywhere else.The animals are very well looked after, you can go on holiday and relax knowing your pets are going to be cared for and are safe. Carolyn is great, I would highly recommend using.

5 From Estelle Behr on

Very happy with Ashtead Pet Boarding! Carolyn was easy to communicate with and was helpful with advice for us (we are new to Gerbil ownership!) I would definitely recommend to anyone and was pleased and reassured the pets would be well cared for.

5 From Oliver Bazeley on

Boarders Response:Thank you! It was a pleasure meeting you all and the gerbils :)

Once again we were very pleased with the care and attention given to our rabbit Flopsy while we were away for three weeks in the States. Flopsy was contented and happy to see us when we collected her on our return. Communication with Carolyn was easy, informative and friendly and we would certainly put our rabbit into her care in the future.

5 From Frances Miles on

Boarders Response:Thank you Frances. Flopsy is an absolute pleasure to have here and the perfect guest :)

I thoroughly recommend Ashtead Pet Boarding...we boarded our 2 gerbils and hamster for the first time during the Easter hols, and I felt very reassured with Carolyn looking after them so well. She was very helpful and flexible about when we could collect, as we were travelling back from Scotland. She sent us photos of them to us during our holiday too. We've booked again with her for our other holiday and also a long weekend. Thank you so much!

5 From L Gill on

I would be absolutely lost without Ashtead Pet Boarding, they are so kind and caring. My guinea pig is treated like one of their own and given so much love and attention. It really is 5-star care for your pet I cannot recommend them enough

5 From Olivia Pitts on

I would highly recommend Ashtead Pet Boarding. Carolyn had our 2 guinea pigs at various times over the summer. You can rest assured in the knowledge that they are being well cared for, given lots of attention and love while you were away.

5 From Lorna on

I would thoroughly recommend Ashtead Pet Boarding. Herby the hamster is our first pet and my daughter was very worried about leaving him behind. However on seeing where he was going to stay and meeting Carolyn she was totally reassured. We had a lovely holiday and so did he - Thanks Carolyn see you next year!

5 From Debbie Cook on

Having tried a couple of other local pet boarding places and not been overly happy, we were delighted when we found Ashtead Pet Boarding. Our rabbits, Nuzzle and Scratch, always return home looking healthy, happy and super chilled. Carolyn does a fantastic job and I recommend her wholeheartedly. She clearly cares deeply about the animals she looks after and takes time to get to know them as individuals.

5 From Clair Donnelly on

Ashtead Pet Boarding is a wonderful home from home for our hamster. Carolyn has treated our pets like her own and provides fantastic care, love and attention on the pets in her care. Thank you for all the holidays our pets have had with you!!

5 From Fiona on

Our guinea pig Monty spent two holidays with Caroline this summer. Both times he received the usual 1st class treatment. He now views Caroline as a home from home.

From Michelle Boorer on

My guinea pigs have been holidaying at APB for a couple of years now, and thoroughly enjoy it. Not only are there extremely comfortably hutches for sleeping in, but the food is plentiful and tailored to their fussy habits. During dry days, there are great outdoors facilities with plenty of room for running, grazing, chatting with other guests, or just snoozing in the sun. The owner Carolyn is excellent and always provides food promptly when squeaked at. Definitely a five star establishment!

5 From Julia Collyer on

I have always been really impressed with the service my bunny has received staying with Carolyn. The best thing is she is treated just like one of the family and always comes home happy so I know has had a relaxing stay. The specialist indoor pet house is great for pets used to being kept in the house. I highly recommend Ashtead Pet Boarding.

5 From Hannah on

Our Hamster 'Winter' has spent many holiday breaks with Carolyn who has looked after him very well. Letting him out to roam in his ball for some excercise, his cage is kept clean and comes back with new toys!

From Angela Symmons on

Our tortoise Theo spent a wonderful two weeks this summer with Carolyn at APB. He was very happy there and it is obvious to anyone who visits how much Carolyn loves animals and enjoys having them around. Now that we've found Carolyn, we wouldn't consider anywhere else to board Theo in the future.

5 From Lisa McCormack on

I used Ashtead Pet Boarding at very short notice after a visit from Mr Fox just before taking a short break made me uneasy about leaving my rabbits in the care of a neighbour. Carolyn went out of way to accommodate them in her completely fox proof housing, allowing them out during the day for plenty of exercise and generally providing them with everything they could possibly need. I felt very happy leaving then in her care and would definately use her again. I can recommend her to anyone with complete confidence.

5 From Sally Billups on

Carolyn looked after our indoor rabbit Bella very well, she was well cared for and enjoyed her stay. Carolyn was very accommodating with the dates in case i needed to extend her stay which was very helpful! Thanks and see you again soon

5 From Becky Watson on

Carolyn is a wonderful lady totally committed to the well being and happiness of all the animals in her care. Our rabbit 'Mrs. Miggins' had a great experience and we no longer have any worries over pet care whilst away on holiday. I would recommend Carolyn most highly. She really is the best! Tracy Keeley. Fetcham

5 From Tracy Keeley on

My two bunnies spent the whole summer with Carolyn and had a fabulous time. They came home looking glossy and in fantastic shape and I know they got plenty of exercise and special attention. Extra thank you for extending their visit at such short notice when I needed to return home late from trip. Velvet and Patches can't recommend you highly enough!

5 From Charlie on

Our 2 guinea pigs love it at Caz's boarding kennel. It is a total pampering experience! Caz always checks the guinea pigs for mites and trims their nails. The hutches are spacious and the pigs are well fed and petted. They always come home calm and contented. Would definitely recommend.

5 From Isabelle on

Fabulous boarders and very professional. Take very good care of my daughters pet rats whenever we are away on holiday.

5 From Wayne Gould on

We were very pleased to have our bunnies,Flopsy and Fudge,stay for three weeks in June with Carolyn.On our initial visit she greeted us warmly,was very welcoming and spent as long as necessary answering our questions and explaining the rabbits routine and environment.While we were away she emailed us photos of Flopsy and Fudge,who looked very contented exploring their grassy run.They had plenty of space to move about both in the Bunny Mansion and in the run in the garden.When we collected them they were healthy and happy.We would definitely return our rabbits there again and would recommend Ashtead Pet Boarding to anyone looking for a secure,happy home for their bunnies,giving ease of mind to the owners while they are away.

5 From Frances Miles on

Our two Guinea Pigs have been boarding here for a couple of years and they absolutely love it. Although they are not mixed in with the other animals they can obviously smell and hear them - as social animals they are very happy and relaxed by this. Caz is always very flexible and accommodating and gives our pets excellent living care. Another benefit is that, with her many years experience, Caz is always able to offer sound advice and help with the animals.

5 From Jane on

Both our Guinea Pigs had a great time. It was obvious they were cared for daily as we were kept in the loop via e-mail.

5 From Celine Winmill on

Carol has looked after our rats on several occasions and has always been very organised and friendly and we have been very impressed by the continual upgrading of the pet housing facilities and the excellent care she provides.

5 From Carrie fleming on

My two bunnies have enjoyed two visits to Carolyn now and we have already booked their summer stay as they are treated so well and have enjoyed their time there so much (very sad to come home). Facilities are excellent and Carolyn really cares for the animals staying with her. A perfect find.

5 From Charlie on

Ashtead Pet Boarding came highly recommended from friends, our 2 bunnies had a great couple of weeks holiday at APB. Fifi & Fluffy were well cared for, good set up, Carolyn was very helpful, invited us for a visit to be shown facilities before their stay. I will definitely use again and would recommend to friends. Thank you Carolyn.

5 From Emma on

Our rabbits had an excellent holiday with Carolyn! She has a great set up and is very caring of her 'guests'. Highly recommended.

5 From Carole Rice on

My (slightly grumpy) bunny Florence absolutely loves going to stay with Carolyn! She has this amazing rabbit play area where they can dig holes in the soil to their heart's content. She always comes back to me, happy, healthy and perky. Plus there is the added bonus of socialising your bunny if they are friendly, something Florence enjoys after her playmate passed away. I cannot recommend Carolyn highly enough - she is attentive, enthusiastic and very knowledgeable.

5 From Claire on

Carolyn at Ashtead Pet Boarding looked after our two gerbils for the first time for 3 weeks this summer. I can't praise her highly enough for the level of care she gave to our family pets and for the fact that she took the time to answer all our queries and to show us around before we bought the gerbils to stay with her.

5 From Kate Dove on

I was given details of Ashtead Pet Boarding by a friend and have been extremely happy with the care our two pet rabbits have received on each occasion we have used APB. Carolyn is very friendly, approachable and helpful. Would thoroughly recommend to anyone.

5 From Ruth on

I thoroughly recommend Ashtead Pet Boarding. Our two guinea pigs have stayed there on numerous occasions and the level of care is wonderful. I can completely switch off, knowing that the guinea pigs are being really well looked after. Thank you Carolyn.

5 From Vanessa on

Our rabbits Dottie & Snowy spent a wonderful three weeks with Carolyn at APB over the Christmas/New Year period. We loved the facilities and the attention she gives to our pets. I have no hesitation in recommending her service and have booked again this year.

5 From Marion Underwood on

Our guinea pigs have stayed with Carolyn on several occasions. They are well cared for with plenty of fresh veg & exercise. Would highly recommend Ashtead Pet Boarding.

5 From Jo Genovese on

We have used Carolyn ( Ashstead Pet Boarding) for well over 10 years now and that must be at least 20 different times. My daughters rabbits have been lovingly looked after and we have never had any problems whatsoever. You will not have any issues with the care, concern and affection afforded your pet at this fantastic pet boarding company

5 From Liam Tomkins on

Carolyn has been looking after my 2 guinea pigs over years whenever I go away for the period of one week to 3 weeks. She really cares about animals and I can trust her 100%. Once one of my guinea pigs fell ill just before going away, Carolyn looked after her, gave her medication and kept in contact with my vet. Thanks to her, my holiday was not ruined. I can highly recommend APB. I recommend to book early though as it gets fully booked very quickly on holiday periods.

5 From Yukari on

Scruffles our Hamster was very well looked after. Carolyn followed my daughters instructions, sent email updates and photo's. brilliant service and peace of mind for my Daughter! Would definitely use Again!

5 From Sarah on

We used Ashtead Pet Boarding to look after our two beloved Guinea Pigs after it came highly recommended by local friends. The premises are extremely clean and spacious, food and bedding included in the price and Carolyn even clipped their nails for us! (We have struggled with that one for a while!) We have already re booked as we are very happy and trust leaving our pets in their care.

5 From Helen on

Carolyn has cared for our rabbit, guinea pigs and hamsters, during our holidays, for several years. The outdoor spaces have been custom made with a variety of hutches to meet the animal's needs. Our rabbit had lots of different aspects to be considered in it's care and Carolyn listened and worked out the best space and routine for him. Carolyn helped us to find a partner for our guinea pig last year and helped them adapt to life together in the first few days and they appear very happy! Carolyn's enthusiasm and knowledge of guinea pigs and rabbits is excellent. I would highly recommend APB to anyone wanting great boarding care for their pets.

5 From Trudy Williams on

Our hamsters have been well cared for at Ashtead Pet Boarding. Carolyn takes time to ask questions about any specific needs they may have, so you know they are being left in expert hands. Would definitely use again and recommend to others.

5 From Claire on

Very pleased with Ashtead Pet Boarding, our guinea pig, Willow, settled in very well for her week long holiday. We will be using their services again.

5 From katherine keen on

We use Ashtead pet boarding for our 2 bunnies Elliot and Carter, Carolyn provides a high level of care to all the rabbits there which gives us peace of mind when we are away. The hutches are impeccably clean and spacious and plenty of outside space to hop about during the day, we would not contemplate using anywhere else.

5 From Louise on

Rolo and Skoodles, my daughter's guinea pigs, took their annual holiday at APB last July/August. As always, they were well cared for in a clean, safe environment where we feel confident and happy to leave them while we're away. I can't recommend APB more highly…it feels as though we're leaving our pets with a family rather than a business. Well done Carolyn!

5 From Emma on

Our two guinea pigs have just had their second holiday at Ashtead Pet Boarding. They had such a good time I'm sure they didn't want to come home!

5 From Michelle Boorer on

A real holiday for Minx and Lacey, our two indoor rabbits. We were confident that they would be well looked after, and appreciate Carolyn's care and interest. Highly recommended!

5 From Carole Rice on

High recommendations for Carolyn and APB. Used recently for the first time and very impressed with the service and care shown to our Hamster. Individual needs are catered for and you come away with a feeling that the animals are going to be well cared for. Peace of mind. Will use again. :-)

5 From Elle on

I couldn't recommend APB highly enough - they were incredible. We are new pet owners and the children were worried about leaving our 2 hamsters and rabbits but Carolyn emailed us with an update and sent photos. The rabbits actually matured whilst there (sorry Carolyn - not planned!!) and began to get agressive and Carolyn was in constant contact with me to make a plan that would be best for the animals. I am so happy that we had her recommended and would definitely definitely use again.

5 From Melanie on

I was so impressed with how our bunnies were looked after. They had plenty of exercise and a lot of fun! Plenty of digging and hopping about and they came home very relaxed. The owner is very knowledgable, hard working and caring. I will definitely use Ashtead pet boarding again. I can't thank Carolyn enough for looking after them so well.

5 From Jacqui ide on

Our guinea pigs enjoyed their stay at APB again this summer, leaving us free to enjoy our holiday in the knowledge that the family pets are being well cared for. Carolyn is the 'font of all knowledge' where small family animals are concerned and cares for our animals as if they were her own. Thanks Caz!

5 From Emma on

Carolyn's lovely pet accommodation and care are excellent. It was very reassuring to know our much loved old rabbit was in caring and safe hands with great facilities and space.

5 From M Harvey on

I normally take my rabbit Humbug to stay with Carolyn when we go on holiday, however over the Summer I did not book in time and there was no space left for him. After taking him elsewhere I will now definitely ensure that I always book early. Unlike the other establishment I truly feel that Carolyn loves all the animals like you would love your own and that this is not 'just a business' to her. She is flexible with drop off and pick up times and always ensures your animal has the correct food, exercise and attention. She is very friendly and accommodating and is always happy for me and my girls to have a little look around at all the other animals boarding with her, which we love. Thanks Carolyn - you are definitely the best. Thoroughly recommended.

5 From Clair Hunt on

I've placed my rabbits & hamsters in Carolyn's loving hands twice now.She is professional,passionate and listenings to owners needs.Highly recommend

5 From Sue Baxter on

I would highly recommend Ashtead Pet Boarding. We have used other Small Pet Boarding establishments in the past but now we have found Carolyn we won't go anywhere else! Our bunnies are well cared for and get plenty of exercise which is really important to us. The set-up at APB is professional and organised whilst still being friendly and caring. Our bunnies always seem very happy there and love to dig in the safe confines of the bunny mansion - in fact, I'm sure they don't want to come home!!

5 From Lisa Aydin on

Our rabbits have stayed with Carolyn on several occasions. I would highly recommend Ashtead Pet Boarding. The animals are really well cared for and I always know they are safe, well and happy whilst I'm away.

5 From Sarah Benson on

We have been taking our rabbits Tilly & Molly to Carolyn's for the past 6 years and I would highly recommend her pet boarding. You can be assured that your animals will be well looked after. They get fed well and plenty of exercise and lots of TLC. When I come to pick them up they look at me as if they do not want to go home! It is like a little holiday for them. Carolyn is very friendly and the cost of the boarding I think is very reasonable.

5 From Kate Foster on

Our Rabbit Barney stayed at Ashtead Pet Boarding for a week and was really well looked after by Carolyn. He had lots of exercise in the 'Rabbit Mansion' and plenty of fresh healthy veg. Whilst we were away Carloyn even sent our daughters a lovely email with photos of Barney reassuring us he was having a lovely time and was settled in his holiday home. We can't recommend APB highly enough and will be using them again.

5 From Baddeley on

Can't recommend APB highly enough! Carolyn was great; helping when we found ourselves without pet care following a sudden holiday booking. We had not had our indoor bunny, Willow, long so we had concerns about leaving her and our two syrian hamsters, Nutty and Miko. We need not have worried; Willow was more than happy in the mansion and had her own holiday, as did our hamsters. Carolyn even kindly sent us photos and an update via email while we were away to reassure us. Thank you APB; we now have a great place to look after our animals.

5 From Tara on

Skoodles and Rolo, the family guinea pigs, stay regularly at APB when we're away and seem to enjoy their holidays as much as we enjoy ours! The environment is ideal and I know they are well cared for in a professional set-up. Would highly recommend.

5 From Emma Feltham on

Bunzo, my daughter's rabbit has been to stay at APB on several occasions and has never wanted to come home! We have found the care and attention unbeatable and can highly recommend Ashtead Pet Boarding!

5 From David Clarke on

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Note: Map only shows approximate location.


We are based in the lovely Surrey village of Ashtead near to The Greville Primary School.

Sat Nav 85 Berry Meade, KT211SF

Open Hours

We are open 7 days a week, but closed on Bank Holidays. Pet drop off and collections are handled 8.30am to 10am and 4.30pm to 8pm but we ask you to contact us a few days in advance to arrange a mutually convenient time. Each owner is offered an individual drop off and collection time in order that there may be a thorough hand over.

Please ring if you would like to come and have a look at us and meet the residents!

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