Ruby's Rodent Retreat

Ashwood Road
Potters Bar

Tel: 07890291888
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About our Small Pet Boarding

We board: RabbitsGuinea PigsHamsters, Mice etc.

I am very passionate and attentive to my pets so I put the same quality of care in the pets I look after. Pets are kept in a warm, safe, clean and peaceful environment. Are handled on a daily basis, and will get all-round attention they need.


Small pets should be brought and kept in their own cages so that they settle in an environment known to them providing security and reducing anxiety. Additional two and three tier Ferplast cages are kept. Hutches are provided. I offer a bespoke PET SITTING service to those who prefer to keep their animals at home visits are based upon the requirement of the owner.


If a pet requires a ball or open environment to run around in that is available. 2 hours+ open running space for nocturnal and daytime animals or in the ball. Depending on the owners preference.

Health & Hygiene:

Small animal (hamster) cages are cleaned/disinfected weekly. Hutches are cleaned and disinfected with pet safe products daily with fresh bedding and straw. I only keep a limited number of pets as this allows more time to be spent with the animal. Fresh fruit/veg given every day.Meat: scrambled or boiled egg, plain chicken, meal worms. Rice or pasta. A variety of nuts: brazil, hazel depending on what is safe for your pet. Pets own main food is preferred on a daily basis.
PLEASE NOTE: I DO NOT TAKE IN SICK OR INJURED PETS. If signs of sickness is shown on the day of drop-off boarding will be refused. Therefore owners must check their pets prior to boarding.
Rabbit vaccines must be up to date to stop spread of myxomatosis & RHD-2. I will ask for proof.

Small Pet Boarding Prices

Syrians £7
Roborovski, mice, dwarf £5
Single: Gerbils, Degus, Rat's £7
Single: rabbits & guinea pigs £8
Sharing: rabbits, Degus & guinea pigs £10
Cat sitting: £10 day/night 1hour visit max number of cat's is 5.
Pet sitting: £10 day/night.
Cash only. Paid upfront

Other Services

Grooming available. Large and small exercise balls (bring your own for your pet) available. Rabbit/Guinea Pig run avaliable. Transport to pick and drop pets.

Boarding Facility Images

Reviews from Our Guests

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I can’t recommend Ruby and Alan’s care enough. My large house rabbit Ripley was treated as their own and allowed to roam around the house - described as a silent dog he looked right at home when I came to pick him up. My girls were given photo updates so could see all the other animals he was befriending. He is definitely being booked in next time we go away.

5 From Hal on

Very accommodating to our needs, excellent service! Will be using again for sure

5 From Michael Jones on

If I could give more than 5 stars I would! My daughters 2 degus have been looked after by Ruby on 3 different occasions now and I couldn't be happier with the home from home she provides. Ruby and Alan are so passionate about animals and it shows in the attention they receive on a daily basis whilst staying on holiday with them. I love the video and photo updates and I really think that the degus are tamer and more friendly with us because of the expert handing and calm atmosphere that Ruby provides! And Alan is a degu whisperer!!! I cannot recommend Ruby's Rodent Retreat more highly and Silvie and Snowdrop have never stayed anywhere else where they have been in better hands. Thank you so much for looking after them so well.

5 From Helen on

My bunnies Brian and Ponyo have been to Ruby's Retreat on quite a few occasions now and they have always been looked after fantastically ! I love the video updates that Ruby sends and Brian even got a birthday cake on his birthday ! The accommodation is spacious for them both and they have always been made very welcome with lots of tasty healthy treats! Highly recommended 👍

5 From Ali Hills on

Ruby and Alan were so welcoming. Having been the first time I was leaving Pepper for the weekend, they made it comfortable and put my mind at rest. Daily updates were appreciated, and Pepper enjoyed her stay too! Would definitely recommend anyone to use their services. A home away from home for your treasured pets.

4 From CZB on

I can not recommend Ruby’s Rodent Retreat highly enough. Timmy our lone Degu has just boarded there for the past week. The care and dedication of Ruby and her family are exceptional. I think Timmy has been at the Ritz equivalent of the Degu world!! Please use you will not be disappointed 😀😀

5 From Cheryll Cain on

After a road accident my cat suffered a broken pelvis and required 6 weeks cage rest. As I work and couldn't be with my cat during the day, I used Ruby's rodent retreat's sitting service to give my cat some company during the boring days locked in a cage. Each day I came home, The cage and litter tray had been cleaned And water changed plus she had been played with as her toys were with her in the cage. They look after your pets as if they were their own, I think probably better than I could. I can completely recommend them for the love and attention they give .

5 From Alan on

My hamster was look after really well by Ruby's Rodent Retreat. I will use her services again. Brilliant!!!! Professional service and lovely environment.

5 From Anna Award on

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Note: Map only shows approximate location.


Easily accessible from M25 by a 5 minute drive. A 10 minute walk from Potters Bar bus station. We cover all local areas.

Open Hours

For enquiries
9-6pm Daily

Visits by appointment only

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