pet holiday home

5 ongar road
KT15 1BW

Tel: 01932 857545 or 07791603416
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About our Small Pet Boarding

We board: RabbitsGuinea PigsBirdsReptilesHamsters, Mice etc.

DUE TO COVID 19 NEW SOCIAL DISTANCING RULES APPLY. We offer indoor or outdoor accommodation. We have had animals all our life, with lots of experience.
We now supply all dried food, we supply all fresh food daily, and all bedding.
Aviaries can be visited, feed watered etc
Sorry I must confess I do lots of cuddles to rabbits and guinea pigs, gerbils and hamster:-)


our outdoor hutches have their own runs , indoor cages your pet is let out every day to have a run around, and access to the garden in warm weather. The whole garden is totally sealed off, wire mesh and metal under the fences so no escapes(thank goodness). Hutches are cleaned out every couple of days, unless more is required.


outside run areas are covered with wire top, and covered during the wet weather.
also have access to have a run around the garden.
only your rabbit/s, guinea pig/s are let out on their own, they can see other rabbits but are never out with them.

Health & Hygiene:

Cages cleaned out every couple of days, fresh hay given daily, fresh food, dried and water daily.
all cages cleaned after all guests have left
GUINEA PIG GROOM £5 inc trim, nails, bath
grooming and nail clipping done at a small fee
*we are able to look after your pet on medication please ask before booking**

Small Pet Boarding Prices

Rabbit £4 per day-- for 2 rabbits £4.80
guinea pig £3.80 per day----for 2 guineas £4.30
hamsters per cage --- £3.00per day
gerbils per cage ---£2.50per day
birds small caged ----£3.50per day
large birds -----£5.00
tortoise ----£4.00per day (out side only will bring in at night if required )

Other Services

Services: GroomingClaw Clipping

collection and delivery at an extra £5.00 each way
If a booking is confirmed we require 24 hours notice or a £20 non cancelation fee will be issued. Due to covid no charge at this time
Nails clipped @ £2.00 per pet by professional groomer
so many of my customers are so kind we would just like to say a big thank you to you all xxx Richard and clare

Boarding Facility Images

Reviews from Our Guests

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Our rabbit has now had two holidays with Richard and Clare and we could not be more pleased! Wonderful service, very friendly. Richard and Clare provide full peace of mind that our rabbit will be safe and cared for every time we're away. Thank you :-)

5 From Gavin on

Richard & Claire have look after our budgerigars on numerous occasions in recent years. I find them friendly and reliable. The birds are well cared for, happy and healthy on collection after our holidays. I'd recommend them without hesitation.

4 From Marek on

We have a pet tortoise who has stayed at Clare and Richards many times. They have a collection drop off service which is perfect for us. We feel confident and happy knowing he is being well cared for. Good friendly service. Recommended. Wouldn't go anywhere else.

5 From Peter and Yvonne pollock on

Just got our Piggies (Bubble & Squeak) back from there 2 week holiday at Richard and Claire's, they look so well and cared for also they have come back fully groomed, nails cut, hair trimmed and washed and shampooed, they look ever so well and happy after there break, thank you Richard and Claire we and they will definitely see you soon, I'm sure if they could express them selves they would say what a fab time they've had, Many Thanks Allen

5 From Allen on

Claire and Richard are absolutely lovely and they took really good care of our little Nutmeg, thank you so much guys ❤️

5 From Michaela Grecu on

Such lovely people. Felt relieved to leave our pet budgie “Blue” in such safe caring hands whilst away.

5 From Asha Kapur on

My hamster stayed here little over a couple of weeks while I was away over the Christmas holidays. Very friendly, came to collect her straight at my door and took her home when I returned. Vree looks happy and healthy. Will be booking again in the future.

5 From Alessandra on

Absolutely brilliant. Great communication and very friendly. I knew our hamster was in good hands. Definitely recommend and will be returning.

5 From Laura McLean on

My daughter's hamster stayed here for a week while we were on holiday. Clare is very attentive and even gave us some advice regarding caring for our pet. We are very happy customers and will definitely be coming back again. Bluey loved her time on holiday too!

5 From Sarah on

I am so glad I found Clare's, it gives me peace of mind to go away in the knowledge that my two girls will be well taken care of and at very reasonable rates. This time I also booked them in for their 'spa day' and they not only look and smell gorgeous, my long haired piggie has been given the most wonderful hair cut ( I did request this) which in this heatwave will be most welcome. I highly recommend Pet Holiday Home.

5 From Jan on

Clare has been looking after my 4 bunnies every time I go away for the past couple of years. I wouldnt trust anyone else to have them - they are treated like royalty and often dont want to come home!! 100% recommended - thank you both!

5 From Cass on

Our hamster seemed very happy when we picked her up, and Clare gave us a couple of great tips for looking after her better ourselves. We will be booking her in again!

5 From Willow on

We left our tortoise (George) and hamster (Filo) with Clare for just over 2 weeks and were really impressed with the knowledge and advice she was able to give us. George and Filo were looked after extremely well and Filo even received a little Christmas present from Clare! We’ve already booked Filo and George in for next time!

5 From Harleen on

Having only had our 2 boy gerbils 3 weeks before we had to go away, we were a little wary leaving them with someone but Clare completely put us at ease. We picked them back up yesterday after they were there for a full week, both boys seemed very happy and comfortable. Clare was so accommodating and we will 100% be using her services next time we go away.

5 From Emma on

Boarders Response:Thank you for your lovely comments 🙂

Left my two rabbits with Clare and was very pleased with the service this lady is absolutely wonderfull with the animals wouldn't leave my girls with anybody else highly recommend this lovely lady

5 From Ashley on

I left my two guinea pigs with Clare from the 21st October for a week. She took great care of my girls and they were really happy. Clare has so much knowledge about pets and taught us a lot as we have only recently acquired our guinea pigs. I would definitely recommend Clare for her services and hope to see her soon.

5 From Yasmin on

I left my two guinea pigs with Clare from the 21st October for a week. She took great care of my girls and they were really happy. Clare has so much knowledge about pets and taught us a lot as we have only recently acquired our guinea pigs. I would definitely recommend Clare for her services and hope to see her soon.

5 From Yasmin on

We can thoroughly recommend Clare to take care of your pets. Our two treasured guinea pigs were looked after so well and returned in great condition; after booking a nail trim, bath and general pamper, they look great. We would have no hesitation in booking again. Thank you 😃

5 From Naomi & Jack on

Clare looked after my four mice when we went on holiday and they were looked after really well. I went on holiday knowing that they were in safe hands. I would definitely recommend Clare to any one who has small animals and needs them looked after while they go away.

5 From Lynne on

Clare takes really good care of our guinea pigs when we go away and we feel safe leaving them with her as we know they will be well looked after! We would recommend her to anyone as you can tell she genuinely cares about the well being and happiness of our pets.

5 From Tiffany and David on

clare and Richard have looked after my two guinea pigs several times now often at very short notice (I am very disorganised!) Clare is fantastic with my piggies you can tell she genuinely loves looking after animals. I would recommend them to anyone with a small animal as I have total peace of mind whenever I leave my piggies with her and Richard

5 From Laura on

Clare and Richard looked after my 3 piggies for 2 weeks. First time I've left them. I needn't have worried - they were loved and cared for. So much so that they genuinely now enjoy being picked up without nibbling me! Clare also showed me how to tickle them in such a way to make them smile - the woman is a guinea pig whisperer! I will definitely use them again and thoroughly recommend. Book early!

5 From Karen on

We have just picked up our hamster after 2 weeks staying with Clare and Richard. When we left her we knew she was going to be very well looked after and that was certainly the case. Picking her up today, our hamster seemed very happy, was in a clean cage and probably if she'd had the choice she would have opted to stay where she was rather than come back home! Clare and Richard look after a number of animals and are very obviously pet lovers; we will definitely be using Pet Holiday Home again. Thanks for looking after Tonks so well!

5 From Emma on

Our hamsters spent a very happy two weeks with Clare and Richard and came home clean, cosy and settled. Would definitely recommend. Thanks guys, it was comforting to know they were being well cared for.

5 From Cheryl on

Hi Clare. Thankyou for looking after my tortoise Henry so well. Thanks to you I took him to a vet and as well as the fungi he had underlying problems which he is being treated for. I cant hibernate him this year but he is on the mend. Thankyou again for being so observant. Audrey Parry and Henry.

5 From Audrey Parry on

I have been meaning to upload a comment since we arrived back from our holiday in July and have just gotten around to it! After spending lots of time searching for someone to care for our animals while we were away, we came across Clare and her lovely home boarding business. We were invited to meet her and she was so welcoming. As soon as you walked in the door, you could tell she is an animal lover because of all her pets and you could also see how many others had entrusted their pets in her care. Her reasonable prices also proves she does this for the love of the animals not just for money! She took care of our 12 rats and 2 chinchillas (who were originally not staying with her) but after being let down by a friend on the day before we went away, Clare welcomed them too with open arms. On arrival from our holiday we found the cages to be clean and the animals are looking very happy and healthy. Thankyou so much to Clare and your family, I would recommend your business and you to anyone looking for small pet boarding!

5 From Jordan on

Clare is AMAZING. One of the nicest people you will ever meet and takes great care of all the animals. Merry and Pippin are definitely going to love their stay, I'm so glad we found Pet Holiday Home because We would be so lost if we hadn't! I cant get over how amazing the house is, so full of animals! its like heaven! The animals get loads of love and spoiled rotten. Couldn't recommend more, The best place for animals to stay, hands down. Thank you so much for taking care of Merry and Pippin. XXX

5 From Emma on

My pet chameleon really enjoyed his stay this weekend and was very well looked after. Thank you very much for this fantastic service, will recommend to everyone.

5 From Gemma Young on

Hi Clare , how do we find pictures of milkshake and donut on face book Thanks Sean

From Sean eite on

My pet chameleon really enjoyed his 2 weeks with you he was very well cared for and is looking forward to his next stay. Many thanks

5 From Gemma young on

Thank you so much for looking after my 2 guineapigs whilst I was away you provide such loving care and 1st class hospitality! Its so nice to know that I can go away with a piece of mind that they are being cared for! Again thank you very much!

5 From Lucy on

Diggy had a lovely holiday, it was like 5 * luxury for him. Thank you so much for looking after him so well.

5 From Samantha on

Thank you for uploading the pictures of Sunshine enjoying being pampered during her holiday with you. You have put my grandchildren's mind at rest about their beloved pet. It is good to know there is someone who cares about these enchanting little creatures. You provide a real home from home environment and the care you offer is second to none!

From Jo Wall on

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Note: Map only shows approximate location.


close to m25, not too far from heathrow, near to addlestone railway station

Open Hours

open all year round to Monday- Friday
Saturday-Sunday open from 8am to 6pm
telephone or email for enquiries or to make a booking

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