We board: RabbitsGuinea PigsBirdsReptilesHamsters, Mice etc.
We are a responsible professional couple with a passion for animals. We decided to offer that service as we can appreciate how hard it's find someone trustworthy and not too expensive in London. Between us two we have lots of experience caring for different kinds of animals, including hedgehogs, ferrets, turtles, lizards, chameleons, parrots, birds, rats, rabbits & guinea pigs.
Why would you choose us? Because we really do care about all furries in our care. We take personalised approach and recognise every animal is different and has his own character.
I'm currently undertaking Animal Psychology Course and looking to expand on my knowledge and skills in order to provide premium service.
We live in Kensington close to Kensington Olympia Station. We provide secure cage in our three bedroom flat. The room is clean, full of light and secure for small animals to be in. We can provide different size of cages for convenience.
We are happy to provide care and exercise tailored to individual needs either at home or outside in small patio garden. This has to be specified by the owner and normal pet routine.
Health & Hygiene:
We provide clean and secured environment. Cages are cleaned on a regular basis using animal friendly products.
We are happy to administered oral medication and there is local vet available close by in case of emergency, we do recommend you have up to date insurance & vaccinations.
Small Pet Boarding Prices
Due to high demand specially in the holidays season we have strict cancellation policy.
We require a full payment with booking. Please contact us for more details.
Overnight boarding for:
£5 for hamsters, rat, mice £6 for guinea pig £6 for hedgehogs £8 for rabbits £6 for small birds £7 for small parrots £9 for big parrots £6 for reptiles £15 for ferrets
Home visits: Contact us for price, distance depending.
Other services: We can offer other services, please contact us should you required personalised service.
Pick & drop off Available on request only on special circumstances, price depends on the distance, please note that we don't have car and will be using public transport.
Boarding Facility Images
Reviews from Our Guests
Our rabbit has stayed with Paulina a few times whilst we've been away. We always know she is safe and well cared for.
From Victoria on
We left our bunnies Rosemary and Dill with Paulina for a week and we couldn't be happier! She is amazing with animals, she understands the needs of pets and she is able to provide great living space for them. We are going on holiday again soon and we already booked their stay with her again. I would recommend this to everyone! Thank you for taking such good care of them dear Paulina :)
From Mari on
I left my little rabbit Smarty with Paulina for a couple of weeks. She took great care of him, keeping me updated of his status regularly with pictures. I would highly recommend Paulina.
From Simona on
Leaving your pet with someone else when going away can be very stresfull. This is why I'm so glad I met Paulina 4 years ago when she first took care of my pets. She is very gentle and truely loves every animal that stays with her. Over the years I've left my pet rats and guinea pigs and they always come back happy and healthy. Paulina will also send you periodic updates with pictures while away which is such a great service. Do not hesistate to leave your pets with her as they could not be staying with a more caring and loving caretaker.
From Timothy Lems on
Paulina took great care of my baby hamster Bun - and updated me via text on her wellbeing. She is a lovely person and truly cares about animals! I used her services a couple of times now and I would surely leave my hamster with her in future.
From Sam White on
Paulina has been brilliant with our hedgehog. We have used her for long periods of time and would use her again.
From Lila on
Paulina and Luis took great care of our two lady fancy rats for two and a bit weeks over Christmas and New Year. We met Paulina when we dropped them off and had peace of mind that they were in good hands for our holiday. We would definitely recommend and use their pet sitting services again.
From Sandra on
I was lucky to find Paulina days before my planned departure and I am so happy I did! She took great care of my Russian dwarf hamster - Cins, and sent pictures of her for me not to worry. She also provided fresh veg for Cins every day and genenerally took lovely care. I would definitely say if you are looking for someone to take care of your hammie (and you also a very worrying person, like me) Paulina's boarding is the place to go. I used her services a couple of times now, and she never fails me! Very friensly, communicative and all round lovely person â¤ï¸
From Natalia Barbican on
My rabbit Ralph has stayed with Paulina on numerous occasions over the past few years and is always extremely well looked after. Arranging drop offs and pickups is always made very easy. I couldn't recommend them highly enough.
From Wayne on
Paulina took care of our guinea pigs on several occasions and we would highly recommend her services. She follows requests and we are always at ease when on holidays knowing they are very well taken of. She can administer medications and have lots of knowledge of how to care of little furries. Don't look else where, great service, thank you!
From Adrienne on
We could not have found better carers for our parrot! We feel confident that Lola thoroughly enjoys her time away from home :)
From Suzanne on
We have been using Paulina's services for a long time now and would not go anywhere else, she takes such a great care of our bonded bunnies. They are always happy to be with her and well taken care, on one occasion when out bunny needed medication she was able to administer it which was great. She send us few updates with pictures, and we even got Christmas card with our bunnies picture in Santa outfits! What else would you want ? I highly recommend her services!
From Luis on
Our bunny has stayed with Paulina several times over the past 3 years, whenever we go in vacation.
Paulina is very caring to animals and always sends us pictures and info when requested while we are away.
The cages she uses have plenty of space and she is the only place were I feel safe to leave my bunny as I know she will always take good care of her.
I definitely recommend!
From Jonas on
Paulina always takes care of our Loftie when we are away. She sends us photos, keeps us updated and takes super good care of her. When we get back Loftie always looks healthy and loved. I would not hesitate to recommend this pet boarding facility.
From Katerina on
I recommend Paulina if you have guinea pigs. We have left ours several times and it has always been a good experience. She cares a lot and she is very flexible regarding drop off and pick up. I am sure we will use her service again.
From Veronique on
We have left our two gerbils with Besty Beasties Fluffies Retreat on several occasions and are thrilled with the level of care. Our gerbils can become jumpy and withdrawn if not interacted with and this has never happened with Paulina. They always coming home as happy and outgoing as when they left which is so reassuring. I wouldn't hesitate to recommend Besty Beasties Fluffies Retreat. You won't be disappointed!
From Sarah on
I travel often and I love my pets the way I am sure most parents love their children, they mean the world to me. Only the best will do! There is no one else in London that I would be happy to leave my two fancy rattie boys with other than Paulina and her family.
From Scott on
Always very helpful in organising a stay and takes good care of my rabbit! Communication is easy and smooth. Have been a customer for a long time.
From A.C. on
Paulina looked after my bunny Flapjack over Christmas. It was a last minute booking as my partner got a job over the festive break in another country. Paulina was so accommodating and lovely as it was the first time I had left my pet with someone else. She was clearly very experienced and knowledgeable about bunny care. She even messaged us pictures throughout our time away. I would highly recommend her.
From Lukasz Ziabka on
Paulina has been taking care of my African Grey parrot "Lipstick" several times, she's super flexible and i know she spent time with him playing everyday because they established a good communication, she sent photos and give the good food and keep him clean and entertained. I'm super happy about Paulina and Lipstick as well, he loves going there and it's so important to know your best mate is safe and having some fun! I warmly recommend Paulina!
From Emma on
Paulina was the saving grace for our holiday away. She did home viewing and arranged things as we asked. She sent pictures of our chins everyday so we know they are fine and happy. Very pleased with her service, would recommendï¼
From Yi on
My bunny stayed with Paulina so many times.
Each time when I picked her up she was clam, happy and at ease.
Especially my bunny is a 8 years old bunny.
Paulina did great work for caring a old bun
From Lulu on
I left my bunny with Paulina during the week of Christmas. On Christmas Eve I had a lovely photo of him with a Santa hat... When he came back he was very lively and in very good shape. Paulina was extremely professional looking after his eyes because they were a bit "wet" and inflamed. She texted me asking for instruction. I will certainly use them again.
From Liliana on
Paulina and Luis are the best pet boarders in London. My bunny Nadia seemed to be very happy and relaxed at Paulina's house. Paulina put my mind at ease as she was updating me daily and sending photos of my bunny. I can highly recommend Paulina and her family.
From Ola on
Paulina and Luis took amazing care of my rabbit, Snickers, while I was away for Christmas. They sent me pictures of Snickers while I was away, and when I returned, she was calm, clean and healthy!
From Amanda on
Paulina just took care of our two guinea pigs in an excellent way: we were able to use her cage to make traveling easier and she sent us pictures to keep us updated throughout our trip. We really felt our small animals were in great hands!!
We are based in Kensington. The nearest stations are Kensington Olympia and Shepherds Bush.
We are flexible and will reply to your request within 24h usually earlier than that. Please contact us by email to receive more details about our services. It is possible to arrange house visit prior to the booking.