Creature Comforts Small Pet Hotel

34 Barons Down Road
East Sussex

Tel: 07940025257

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About our Small Pet Boarding

Creature Comforts Small Pet Hotel is run by Jane Rivers and her daughter Francesca. Jane has over 40 years’ experience of owning and caring for a variety of animals including dogs, cats, rabbits, guinea pigs, rats, hamsters, chinchillas, and a variety of birds. Francesca has a passion for animals and is particularly experienced with caring for rats. Our experience shows that it is sometimes very difficult to find suitable carers for your pets whilst you are away and so we aim to offer a “home from home” for our boarders. We endeavour to offer a high level of care for our customers and give their pets a holiday while they enjoy their own.
Creature Comforts is fully insured, CRB checked and registered with NARP (National Association of Registered Petsitters).


Rabbits and guinea pigs are housed in spacious hutches inside an insulated shed to help maintain a regular temperature. The accommodation area has electricity and so depending on the time of year heaters or fans are provided. Smaller animals and birds can be housed in here or in an allocated room in the house.


Rabbits and Guinea Pigs will be exercised daily within secure, large runs with a variety of toys to keep them stimulated. Runs have suitable shelter for rain or sun protection.
At no point are unrelated animals mixed during their stay. All boarders will have their allocated hutch for the duration of their stay.

Health & Hygiene:

All boarders are checked daily and if requested can be groomed. We can also administer any current or regular medication.
Boarders are cleaned out regularly with your choice of bedding. Your pets’ normal brand of dry mixed food should be provided by you, along with any other dietary needs except fresh food which we will provide.
All rabbits must be vaccinated to be able to board and we will request to see their vaccination cards when booking in. Please check that these are up to date.
Should your pet become unwell during their stay and veterinary costs incurred, these will be charged to you.

Small Pet Boarding Prices

Per hutch
1 Rabbit £5
2 Rabbits£7

Guinea Pigs
1 Pig £4
2 Pigs £5.50
3 Pigs £7

Other Small Animals
From £3

Charges are per day – including your arrival and departure day.
A 20% deposit is required to secure your booking to be received within 7 days of making your booking. The balance is due on arrival at Creature Comforts, by cheque or cash.
Where cancellations are made less than 30 days prior to arrival, deposits are non–refundable.

Boarding Facility Images

Reviews from Our Guests

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My bunnies Rosie and Bonnie have just stayed with Jane for a week. they were very well looked after and has lots of attention they had a large hutch and plenty of excercise in the run around the garden, Jane took the time to find out their normal routine and kept to it as much as possible. Sent a text mid week to assure me that they were both doing well and happy your could tell Jane really cared about them would go back again as Rosie and Bonnie were very happy when collected

5 From Sharon edwards on

Jane was brilliant at looking after our two very spoilt house rabbits Simba and Nala. They had a large hutch to themselves and plenty of hay and grass and space to run around outside. Jane ensured that our more nervous bunny ate all her nuggets and encouraged her feel at home in her new surroundings. We would definitely recommend her.

5 From Rebecca Bishop on

Just got my little ratty men back from Jane and Francesca! Absolutely love these two! It's the first time I've left my boys with anyone before so I was a little anxious...they calmed my fears straight away as you can tell they love rats and know so much about them! They also texted me everyday telling me what they got up to lol I now feel that I can go on holiday more often knowing that they are well cared for :-) xx

5 From Lizzie Cliff on

Jane and her family are fantastic. They cared for our two pet rats for a week. Had set up perfect accommodation for them and happily fed them extra treats which I had asked for. It was clear they love all animals and I was so happy to have found the perfect holiday home for my pets.

5 From Dionne Martlew on

Jane looked after our two bunnies Wesley & Buttercup whilst we were on holiday and we were very pleased with the car ethey recieved. They had a great sized hutch with daily access to a run on the garden and most importantly both Jane and he daughter gave our bunnies the love and attentions we had hoped for. Both bunnies seemed very happy when we picked them up and we will definitely be taking them back there the next time we are away, we would highly recommend Jane to anyone looking for peace of mind whilst they are away. Thanks again Jane!

5 From Sarah & Frankie on

Jane looked after Flame and Hobnob, our two guinea pigs, really well. The hutches were clean, and she appeared knowledgeable about small animals. One required weighing, and the other, a trip to the vets, for which she asked my permission, and did without any problem. I will definitely book them in again next time we are away.

5 From Catherine on

Our small parrot has just spent a fortnight at Creature Comforts Small Pet Hotel, and I was so pleased with how well he was looked after that he will certainly be returning for future holidays. Jane looked after him very attentively, and I could see that he was relaxed and happy there.

5 From Paula Riddy on

We had almost given up on finding a suitable place to house our precious 8yr old bunny, Clyde, for our holidays when we came across Creature Comforts. Jane put our minds totally at ease, as we felt she really would take our rabbit's special dietry requirements seriously, as well as not being at all phased by his long list of medical requirements and things to look out for in case of illness. Jane even contacted us to let us know he was doing fine and we really felt assured that he was getting 5 star treatment with her. We highly recommend Creature Comforts and look forward to Clyde's next 'holiday' in this top notch bunny hotel!

From Kristina on

Always forget to leave a comment... Bertie our mini lop house bunny is a regular visitor at Jane's. We always know he is well looked after and he gets lots of cuddles from both Jane and her daughter. He is looked after exceptionally well and I always receive a text to let me know how he is getting on. 100% recommend Jane for anyone who is anxious at going away and leaving their pet - they will love it! x

5 From Danni on

As soon as I saw Jane handle my guiniepig boys I new she would love and care for them well,and she did. Booked them in already when we take are next break . I would fully recommend her to anyone wanting to leave their animals in safe care,while away.

From Avril on

Lovely, first class accommodation and care for our guinea pig. I highly recommend Creature Comforts.

5 From Huw on

My two guinea pigs were in Jane's home for two weeks over the Christmas. I have rcvd a txt message from them on 25th how they doing and they wished me Happy Christmas. I was very touched! They were so happy there, looking healthier then ever! I will always come back to Jane's lovely pet hotel.

5 From Veronika on

Very glad to have found Creature Comforts pet Hotel. Jane and her daughter looked after our two dumbo rats wonderfully. They were so comfortable we didn't think they wanted to come home at the end of their holiday. Highly recommended and we will book again. 5 stars

5 From Clare and Steven on

Our 2 guinea pigs had a lovely stay at Creature Comforts! Jane was really friendly & caring and clearly enjoys looking after and getting to know the animals. Our guinea pigs had plenty of space in a well maintained outdoor run in the day and were nice and cosy tucked up in a hutch (indoors) at night. When we collected the guinea pigs Jane took time chatting to our children about them, which was really appreciated. Thank you and we look forward to seeing you again soon!

5 From Vicky on

I left my pair of cockatiels with Jane for a week and they were spoiled and cared for just as well as if they are at home. They were both very calm when I picked them up which shows how comfortable they were. I would not hesitate to have my girls stay again. Thank you so much!

5 From Matt on

Our two Mini Lop house bunnies, Betsy & Bluebell are regulars at Creature Comforts Small Pet Hotel now and they LOVE IT! They are really well looked after, have fun playing together in a great sized run and enjoy making a total mess with the hay!! They are little monkeys but Jane is fantastic with them. They have fresh veg and attention everyday and I wouldn't take them anywhere else! I always receive a little text and photo of them mid way through the stay which is a wonderful extra touch. 100% recommend taking your pets to stay here they will love it and you will have a stress and worry free time away from them! :)

5 From Danni on

Edward our mini rex rabbit went on holiday to the Creature Comforts Small Pet Hotel. He had a terrific action packed time in a massive run in the garden with lots of toys. He was very well looked after, pampered even, he had delicious food and really enjoyed his stay.

5 From Sylvia & Michael on

We're so glad to have found Creature Comforts. Our pampered house bunnies have obviously been very well cared for during their stay and have returned home happy and relaxed and we have been able to leave them knowing that they are in safe hands. Jane and Francesca obviously care very much about the animals in their care and are not put off by giving medicines or handling difficult animals. They have created a lovely clean, calm space for the animals with plenty of enrichment. I recommend them 100%.

5 From Ruth & Richard on

Jane and her daughter looked after our young hamster, Candy. Candy has a respiratory problem and she has attacks. She was looked after excellently, and I felt confidant leaving her there. She was taken out the cage everyday (most pet boarders don't get them out daily). They are very friendly and caring towards the animals. On collection, Jane was very helpful and gave us advise which we valued. Extremely pleased and even rebooked her in for our holiday at christmas. Thank you very much!!

5 From Lee on

Jane was very accommodating and friendly and the guinea pigs had 5 star boarding and attention! We will definitely use her again.

5 From Jane Carpenter on

What a wonderful find! I left my two rabbits with Jane and Francesca knowing that they were in safe hands. I didn't worry at all about them whilst away. They had a lovely run, and were given plenty of exercise and cuddles. Jane even took me the time to text me mid-holiday with a photo and an update as to how they were getting on. I couldn't recommend Creature Comforts Small Pet Hotel enough and will definitely use them in future. Thank you, Kirstie

From Kirstie Hayler on

We went away leaving behind my very muched loved bunnies Florence and Dillon. Both Jane and Francesca lovely, looked after them exceptionally well would highly recommend. Jane sent a text during our holiday keeping us updated . Florence and Dillon will return again they loved it as much as jane and Francesca loved them xx

5 From paula and mick on

Took my 2 little guinea pigs to Creature Comforts and had no worries about leaving them there for the week, they had a fab time! Beautiful garden, fresh home-grown veggies, places to play and somewhere safe and clean to stay at night; what more could they ask for? I will be taking the pigges back there later in the year when we go away again. Thank you for a lovely stay! :-)

5 From Hannah on

Our tortoise Ben had a really wonderful time and was so well looked after that she really didn't want to leave. We have promised she can return next year. A big 'Thank you' to all who made her stay so memorable. Superb pen with every creature comfort she could want

5 From Ian on

A very friendly, professional and reliable service. All our birds (2 lovebirds and 2 cockatiels) were very well looked after and cared for. We would definitely recommend them and use Creature Comforts again.

5 From Sara & Danny on

Joey, our pet cockatiel has stayed with Jane and Francesca twice this year while we have been on holiday. As soon as he met Jane, he bonded with her straight away so I knew he was in good hands. He is treated as one of the family which is what he is used to. I fully recommend them and will not hesitate to leave Joey there in future.

5 From Julie Heslop on

Home from home, very friendly accommodating owners, wonderful clean environment with lovely large run, tunnels and little house. Felt my rabbit was in good safe hands from the moment we arrived - even got a text half way through our holiday letting me know how she was doing! Would not hesitate in recommending this 'hotel'. 5 stars all round.

5 From Katherine on

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Note: Map only shows approximate location.


Easily accessed from the A27 on the outskirts of Lewes. Close to Brighton and the A23.

Open Hours

Open all year. Visits by appointment only.

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