Berrys- Bunnys

I'm very sad to leave a negative review however after talking to my vet and a couple of guinea pig experts I feel I must. I have nothing against the people who run the boarding service personally - communication was always good, everyone was friendly when we met in person. I was 30 minutes late in both arriving and picking up, and they were very nice and kind about it! The cages looked and smelled clean and the service seemed very professionally-run. And I was especially grateful that during a pandemic they were able to accommodate us with not much notice. However, unfortunately our guinea pig came back home in a bad condition. Usually she weighs 880-900g but when she returned to us, she was only 675g and very wet with urine. The person who runs this boarding told us she "hadn't eaten for a couple of days". Not eating for 24 hours is a medical emergency for a guinea pig and can be life-threatening as they can go into gut stasis. Several experts have confirmed to me that the boarders should have telephoned me and sought a vet's help for a guinea pig who wasn't eating, which I would happily have paid for. Our guinea pig is recovering slowly - three weeks later she's still underweight but she's eating well now so we're hopeful she'll recover fully. Ultimately we don't know why she didn't eat at this boarder's but I do know that I should have been called about it.

From Naomi Alderman on 17/09/2020

Lyn always looks after our guineas when we go away and it is reassuring to know they will be treated so well and by someone that knows what they are doing particularly if there's any health issue. Cannot speak highly enough of Lyn's boarding service.

From Steve Kadwell on 14/06/2018

I had our beautiful mini lop buck from Lyn in 2013, every time we go away (even for just one night) I send him to Lyn and use the boarding facilities at Berrys Bunnys. I am so happy with the care he receives. We have had the odd health issue over the three years we've had him and she is the only person I completely trust to monitor him if I'm not around. He loves it there too, its a proper little bunny hotel.

From Demelza on 21/02/2016

This was the first time I needed to board my guinea pig so was rather nervous of leaving him. I need not have worried the care and love he received was first class. I would have never worry about leaving him in the care of Lynn again. Thanks Lynn....you provide a wonderful service

From doreen evans on 25/09/2015

I have to say that using Berrys Bunnys absolutely made our recent holiday, Lyn was able to help at very short notice and was warm and caring throughout ( her husband is an asset to her too :-). ) Our girls came back looking healthy and happy and actually calmer (!). It was so reassuring to know they were in good hands for the week and I didn't at any stage doubt Lyn's service. I will recommend you far and wide Lyn. Thank you for allowing us time to truly relax and feel good about the choice we made for "our babies" . Sara

From Sara on 09/01/2013

My rabbit Teddy has stayed at Berrysbunnys on numerous occasions and am very happy with the care and attention he receives. I fully reccomend Berrysbunnys to anyone seeking Rabbit boarding, I have seeked advice from Lyn and she has always helped and given brilliant advice .. Thanks again and we shall be seeing you again for Teddy's holiday :) Kim & Teddy :)

From Kim on 03/11/2012

Special thanks to berrys bunnys for taking such good care of my lil rabbit Rosie she was very happy and contented when we collected her and I would recommend Lyn to anyone as I felt very happy with the facilities and the care Rosie recieved and will definately be using the facilities again :). Natalie n Rosie

From Natalie dunn on 03/11/2012