Bertie & Shelby's Dog Holiday Home Boarding

West Byfleet

Tel: 07810 445428 / 01483 841371
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About our Home Boarding

I am a devoted dog lover who loves walking and spending time with dogs. Your dog will become part of the family in our home while you're way surrounded by all homely comforts. I started Bertie & Shelby's 7 years ago when from experience found kennels too harsh a place for my dogs when they were so used to their home comforts and routine. Loving dogs as much as I do I understand that your dog is just an important part of the family as anyone else (as my 2 are) and understand what a worry it can be leaving your best friend. Emphasis at all times is on quality care and loving attention that only a personalized home environment can offer. My 2 dogs are very happy, well balanced dogs who love other dogs.. I can guarantee your dog will be 100% happy on his doggy adventure holiday! Now in my 6th year I have lots of repeat customers whom Know their dogs are very happy to come back to me (please see reviews). I am insured through Pet Business Insurance, covering Home Boarding and Public Liability. I am also Licenced and Approved by Woking Borough Council, therefore only have limited places. My Bertie is a 9yr old Border Terrier and Shelby is a 7yr old Whippet. Both are extremely well socialised, calm and friendly and love spending time in the company of other dogs. The key at all times is a comfortable, secure, loving environment. Updates and photos can be sent to you via mobile/Whats App or email while you are away for peace of mind. My work standard is based on what I would want for my own dogs.


Your dog/s will have full access downstairs to open lounge/conservatory area, with a further 2 utility areas for separate feeding or snooze time. Dogs also have full access to a large fully secure, 6ft brick-walled large patio, garden area. In the evenings it's cuddle time on the sofa and at night your dog can either sleep downstairs in their bed or on the sofa. If your dog is used to sleeping with you upstairs we can accommodate that too. At Bertie and Shelby's it really is all about the dogs. There are no other pets or children in the household.


I walk the dogs twice a day at various locations. Roughly around one and half hours in the morning and half hour late afternoon (this can be adapted accordingly to your dogs requirements). Your dog will only be let off the lead with your consent. Transport is a 'dog secure' estate car where your dog will have his own section.

Health & Hygiene:

Before booking you will be invited to a 'Familiarisation' visit where you can bring your dog and discuss all your dog's requirements/routine, likes and dislikes, and you can see exactly where your dog is staying, while your dog has a 'play date'! I am happy to administer any medication/treatment to your dog- Bertie has to have regular eye, ear treatment and injections so have experience in this. I am known and have a good relationship with my local vet where they are also happy to advertise my services on their Noticeboard. Your dog will stay in a clean home environment with all home from home care and attention.

Home Boarding Prices

£25 per day, (including arrival day and pick up day)

*Minimum stay 3 nights, or £75 any minimum stay
*Well socialised, non agressive dogs only
*All dogs must be neutered/spayed
*All dogs must be minimum 2 years old
*Bookings confirmed with 25% deposit (non refundable 4 weeks before departure).
*Regular updates sent via Whats App, email or Fb
*Unfortunately we can't accommodate Cocker Spaniels, Springer Spaniels - (I'd love to but Shelby whippet is not keen 😕)

Boarding Facility Images

Reviews from Our Guests

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Roxy, a little Yorkshire terrier, stayed with Kim recently and was very happy. It was the first time ever in nine years she had stayed away from home and with other dogs - Bertie and Shelby. Kim kept us up to date with how Roxy was getting along which made our holiday even more relaxing. I would not hesitate to recommend Kim's services.

5 From Louise on

Milly is always very excited when arriving at Kim's and this is her 3rd holiday here. So nice to get the updates when we're away as we know she is being look after so well, and again when we pick her up can tell she's been very happy. I'd have no problem in recommending Kim.

5 From Victoria on

From the first moment I met Kim I knew Boris would be well looked after. I had never left him before, apart from with family, so was a little nervous about leaving him but seeing how comfortable and happy he was immediately we walked in all my worries disappeared. She kept me up to date with photos and emails and when I picked him up I could tell he had a a fantastic time:) Kim's warmth,caring and gentle nature is wonderful and I will definitely use her services again.

5 From Kate on

Another holiday for both us and Lizzie who tugged so hard to get to Bertie & Shelby (and Kim of course). She had a wonderful stay and was extremely well cared for with lots of play and exercise. Thank you so much for your care

5 From Lynne Pope on

My dog Lizzie loves her stays with her fiends Bertie & Shelby It is like home from home for her. She is so well looked after that when I pick her up she is excited to see me then slopes off to play with friends. Lizzie has stayed here 3 times now and squeals with delight when reaching the house. Thank you for taking away the worries of leaving our beloved pet when we cannot take her with us and keeping her safe and sound

5 From Lynne Pope on

Kim takes wonderful care of my two miniature schnauzers who love their weekly visits. They have such a great time whenever they are there, and I trust her absolutely 100% when we go away. I couldn't recommend her more highly!

5 From Charlotte Harmer on

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Note: Map only shows approximate location.


Located 5 minutes from Jct 10 M25, (20 minutes from Heathrow, 45 minutes from Gatwick).

Open Hours

For enquiries please call during normal hours.

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